3 Tips Will Help Save Your Computer from Ransomware

by Felicien | Jan 4, 2020 | Education

Quick Tips to Save Your Computer from Ransomware
Are you struggling to remove vicious ransomware from your computer? These quick tips will help you (safely!) access information on your computer and get back online in no time.  

You’ve heard about ransomware attacks, but never thought it could happen to you. That’s the beginning of the story that IT professionals around the world are hearing from users — business users, individuals, schools — there are no “safe spaces” when it comes to the ability of cybercriminals to wreak havoc on your technology. There’s always the option of paying the ransom, but this path is fraught with dangers. If the attacker doesn’t issue you the unlock code for your files, there’s no Better Business Bureau to report them, you lose the money you paid and will still need to work with professionals for ransomware removal. Understanding the three key variants of ransomware is the first step to potentially rescue your computer.
Three Main Variants of Ransomware
Ransomware is often classified into three main types:

Scareware, when a bogus antivirus screen pops up on your computer, letting you know that there are “many issues” and demanding money to remove the detrimental files. This is the easiest variant to resolve.
Lock-screen viruses are a more advanced attack and can be quite frightening. With this type of ransomware, you might be presented with an official-looking screen that you cannot navigate away from with details on sending money securely to remove the lock.
Advanced ransomware physically encrypts your files as well as locking access to them. It can be significantly more challenging to remove this type of ransomware without paying the fine. One example is Ryuk, where data recovery by professionals has only been successful approximately 3% of the time.

PC Rescue and Recovery Tips
While the other sure path to success is to work with a local technical professional to get everything up and running securely, you may be able to run through these tips and release your PC from the hostage situation.

Enter Windows’ Safe Mode and utilize on-demand anti-malware scanning software such as Malwarebytes.
If your anti-malware software isn’t successful, your next option is to attempt to restore to a point in time when your computer was safe and free from infection. You can complete this task by shutting down your PC completely. For Windows 7: Restart your computer, pressing the F8 key repeatedly and then selecting “Repair Your Computer”, log on and select System Restore. For Windows 8, 8.1 or 10: Hold down the Shift key, select Restart which will reboot your computer to the recovery screen. From there, you will select “Troubleshoot” “Advanced Options” “System Restore”.
If your system restore attempt is unsuccessful, your next option is to attempt running anti-malware software from a USB drive or bootable disk. The following trusted vendors have solutions available: Bitdefender, Avast, Kaspersky, Norton and Sophos.

The final step in the recovery process often involves finding your lost files and attempting to restore any additional systems settings that were lost during the process.
Ransomware recovery is a pain at best and very expensive at worst. A strong defense is your best option and installing a strong anti-malware and antivirus software package will help repel the vast majority of attacks before they can take hold. However, the only sure-fire method of ensuring you don’t lose anything in a ransomware attack is to create full and complete external backups. With ransomware attacks surging 77% in 2019, there’s always the possibility that you will never retrieve your priceless memories and private files without a solid backup plan in place.

Watch Out! Windows 7 Loses Support in January

by Felicien | Jan 3, 2020 | Education

Careful – Your Windows 7 Loses Support in January 2020
If you use Windows 7, you need to be aware that Microsoft will end support for your operating system in January 2020. Now is the time to upgrade to Windows 10.  

Windows 7 is an operating system that still has plenty of serious fans – in fact, it was only earlier last year that the market share for Windows 10 moved past Windows 7. Considering that Windows 10 was released in 2015, that is saying something. All good things must come to an end, though, and Windows 7 is no exception. Microsoft is ending support for Windows 7 in January of 2020, which means that it will become much more difficult to keep the OS up and running moving forward. And a recent announcement from Microsoft has let Windows 7 users know that they are going to be seeing bigger, full-screen pop-ups to warn them of the upcoming end of life of the operating system.
Microsoft is Magnifying it’s Warnings about End of Windows 7 Support
All through 2019, Microsoft has been telling Windows 7 users that the support for their operating system was going to end in 2020. Of course, if you are using Windows 7, you may have missed the warnings or just decided to think about them later – after all, a year is a long time. But the end is really around the corner now.
The official end of support for Windows 7 is January 14, 2020. The day after, on the 15th, you will no longer be able to get support from Microsoft if something goes wrong with your operating system. That is why the prompts telling you that Windows 7 support is going to end are getting a lot bigger and more obnoxious. Microsoft is going to push full-screen pop-ups telling you that “your Windows 7 PC is out of support”.
You don’t have to keep looking at the notifications if you don’t want to. You can ask Windows to remind you later or to never remind you again. You can also choose to ‘learn more’, which will take you to an information page about what loss of support means and give you the option to upgrade to Windows 10.
What Does “Loss of Support” Mean?
There are several things that will happen when support ends for your Windows 7 operating system, including:

Loss of tech support. Right now, if something goes wrong with your Windows 7, you can contact Microsoft and get somebody to help you with the problem. They can run you through troubleshooting steps and try to get things going again. But when support ends, you won’t have the option of contacting Microsoft about it. They will tell you that they no longer support your operating system.
No more software updates. Microsoft is always working to improve their operating systems – at least the ones they currently support. But once they stop support, they stop putting resources into improving an OS. That means there will be no more updates to make Windows 7 secure and stable.
Loss of security. There are always people out there looking to compromise Windows operating systems, even ones as old as Windows 7. When you lose support for your OS, it means that Microsoft will no longer be trying to identify threats and upgrade your OS to defend against those threats.
Loss of compatibility. This is the biggest problem for most people with unsupported operating systems. You may be ok with being less secure and not getting the latest and greatest improvements, but you are unlikely to be happy when your favorite software stops working with your version of Windows. Over time, the thing you can use your computer for will become fewer and fewer as software moves beyond your OS.

Fortunately, getting support for your OS is easy enough – you just have to upgrade to Windows 10.