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If the thought of letting go of crucial parts of your business gives you the hives, it’s time to get real about outsourcing. It’s practically impossible for one individual or even a small group of people to adequately perform every function of a business. Even if you...

Artificial intelligence and robotics are poised to change the entire economic landscape over the coming decades, with an estimated 30% of existing jobs poised to be taken over by robots by 2030. Nowhere is this more evident than in healthcare. Many healthcare tasks...

April 24th is Administrative Professionals Day, which is an occasion worth celebrating. No office can function without hardworking and dedicated administrative staff, so why not take this as an opportunity to remind them how much you value them?     Treat your...

Microsoft’s first version of the Edge browser fell far behind other options, gaining only a 4.4 percent market share compared to Chrome’s 65.5 percent, Internet Explorer’s 9.83 percent, and Firefox’s 9.62 percent. The company went back to the drawing board and created...

The healthcare industry is currently facing a crisis. Hounded by criticism of insufficient access to providers and poor bedside manner, skepticism abounds on the part of patients and their families. But with administrative tasks and paperwork at an all-time high, how...

More than ever, today’s CFOs are expected to have a degree of tech savviness. Big data and analytics are tools that are just too powerful to ignore in the CFO suite. If you’re not particularly tech savvy, harnessing the power of these tools to the fullest extent will...

    This year, what will you do to celebrate Earth Day? The 49th Annual Earth Day is nearly upon us. As always, it’s April 22nd and the perfect day to celebrate this beautiful blue planet we live on. Let’s learn more about what Earth Day is, where it comes from, and...

Business objectives should help determine how technology will be used. The growth planning helps as technology experts determine the plans for support services. Several companies of many sizes are continuing their research of private and public clouds. The question...

According to some in the technology industry, criminals use the dark web to buy and sell stolen data. Identity thieves are a must stop with any Internet offerings. The top priority with all of this is forced compliance for Internet data protection, consumer...

  The ability to work anywhere used to be limited to freelancers and writers, but today’s professionals need the flexibility to be productive regardless of their physical location. Microsoft Office 365 provides the full-featured suite of services that businesses need...

As tax season rolls around, another tax scam has reared its ugly head, this time in Australia. This particular scam is fooling so many people that the Australian government’s Taxation Office has issued an urgent warning about it to the citizens of the country. It is...

Over the last couple of years, both the concept and the real world application of Virtual Reality (VR) has moved from the fringes of our imagination, into everyday use. What was once a technology that was considered as only beneficial in computer games and futuristic...

A recently announced hack data security breach of Microsoft’s Outlook.com product has many wondering how to work with MSP customers to understand the scope and impact. Ulistic recently spoke with several MSP security experts to understand more about the breach and...

Large software and hardware manufacturers are generally a trusted source for updates, but that same level of trust with consumers is what makes these groups a heavy target for hackers. The recent infiltration of ASUS made it all too clear that no one is safe from the...

There is any number of reasons to encrypt an email in Microsoft Office Outlook, anything from details about your salary to negotiations to purchase a business. With the state of cybersecurity, you need to know that you are protected from individuals who may attempt to...

The image of a traditional PBX phone system may make you uncomfortable because systems in the past were either tied into a particular type of hardware or an individual vendor. While that may make you want to shy away from the enhanced functionality that you receive...

Firewalls were developed over thirty years ago and function as the first line of defense for many business networks. This piece of network equipment is a perimeter defense that determines whether packets can move into or out of the network. While the basic concept of...

There is a point in every small business’s lifecycle when technology becomes integral to the business. With some organizations, this could be the first day they are in existence — with others, it may be several months to a year or more before technical challenges...

Podcasts are huge these days. Popular podcast Serial has been downloaded millions of times and has become a pop culture phenomenon right alongside other “did they really do it” series like Netflix’s Making a Murderer. Podcasts are also used for informational and...

Microsoft Excel is a staple program in Microsoft’s Office suite. It’s a powerful spreadsheet program that allows users to organize data and calculate results using a wide range of formulas. Let’s look at one basic element to this program: how to copy cells in...

Businesses spend a significant amount on their software solutions, but 94 percent of them don’t get the expected value out of them. Many roadblocks stand in the way of bringing new solutions into the office, from a lack of consideration for the end user to choosing...

Medical appointments and doctors’ visits are not enough. Patients want more contact with their healthcare providers, without necessarily needing to schedule more appointments and spend more time in the waiting room. 74% of patients polled in a recent West survey...

  One of the most challenging parts of owning your own business is having to continually prove yourself as an expert in your field to each new client. No matter how many times it happens, having someone look at you skeptically as you introduce your products or...

Upgrading software can be a real pain — literally. Users are likely to be reluctant to learn something new, causing additional requests to help desk personnel as users get acquainted with a new operating system. The time required to install upgrades and get up to...

First, there was the GDPR, with organizations around the world scrambling to create cookie and privacy policies to ensure that their data storage and use would meet the restrictive standards imposed by the EU. For smaller organizations in the U.S., the GDPR didn’t...

You don’t have to look long or hard through the news to find the latest cybersecurity incident — or the terrible press and loss of business that the organization suffers due to their inability to quickly respond to the threat. Chief Information Security Officers...

If your company is still using the Windows 7 operating on your business computers, it’s time to look for a change. That’s because Microsoft is ending support for this popular and reliable operating system that has been popular with companies for years. On January 14,...

  Email is one of the best ways to communicate with people in the business world, but it’s also one of the biggest time drains for those same individuals. Some of the most productive people turn their email completely off and only check it a few times a day, but is...

Passwords are a problem. In one sense they are exactly the opposite of what they should be. They’re hard for users to remember but easy for intruders to guess or steal. The user frustrations with the current system make it ripe for abuse, and that’s exactly what’s...

You don’t think about a small business in middle America being targeted by hardened Russian cybercriminals, but that’s exactly what happened in the case of Smile Zone. This Missouri dental office caters to children, looking for ways to provide them with a higher...

Researching IT support companies can lead to confusion — and quite a headache! You may have started down the path of finding a technology partner due to internal frustrations or a lack of time to support basic technology needs, but your search can quickly expand due...

The attack dubbed “PhishPoint” is a recent cyber-attack scheme being used by foreign hackers. It demonstrates the craftiness and the extent that cybercriminals will go to in order to harvest your Microsoft Office 365 credentials. It uses several familiar aspects of...

It’s difficult to scan through any news site and not see mention of yet another cybersecurity breach at an organization, and the devastation that can be caused to that business and the community are significant. Maintaining a robust cybersecurity presence is no...

No matter your profession, reusing passwords is a horrible idea. It’s dangerous and insecure. Reusing passwords is especially problematic for those working in fields like law, ones that require confidentiality in one form or another. Many people already know that...

Businesses owners need to know important dates for personal and corporate tax filings with protection plans from any tax-related identity theft. Knowing how income is produced is smart for business leaders and the generation of income also goes with a reporting...

Communication is essential for any business today. Being able to connect with colleagues and customers is critical for getting work done. That means having a reliable, features-packed phone system that lets you communicate effectively while in and out of the office....

Close to a million Michiganders are finding that their healthcare information may not be as secure as they thought it was, according to Michigan’s Attorney General Dana Nessel. Unfortunately, the personal health and financial information of these individuals were part...