by Felicien | Nov 6, 2018 | Education
While a growing number of businesses are embracing the power of improving technologies, entities like government agencies are still catching up to speed. But why?
Given that government organizations should be striving for deeper engagement and more transparent communications, they haven’t always been as quick to seek ways to improve operations overall. This includes IT initiatives. Failure to keep up with IT trends has become problematic because citizens expect a modern government to implement some of the same innovations being made in the private sector. This takes form in mobile services, enhanced security and the ability to deploy government assistance faster and more efficiently.
Some countries, like Canada, are leading the way. The Treasury Board of the Government of Quebec recently published “Rénover l’état par les technologies de information”. This global modernization strategy has become the first comprehensive review of the organization’s IT workforce. Its publishing has paved the way for the organization to implement best industry practices. This has allowed for greater transparency and better continuity of services provided to Canadian citizens. Most notably, the report has encouraged the Government of Quebec to make the switch to a “Cloud first” strategy that will unlock the door to greater efficiency and functionality for the organization’s IT services.
Canada Embraces Cloud Computing
Cloud computing is one of the many technological advances government agencies are embracing. According to some studies, global spending on public cloud services and other improvements to infrastructure is expected to increase over 20% by the end of 2018. Tools like Microsoft 365 and other advanced services can hold a range of benefits for organizations in the public sector. Some of these benefits include connecting better with citizens, collaborating more effectively across departments and agencies, and increasing mobility.
Due to the success found in the Rénover l’état par les technologies de information, the National Assembly approved the implementation of a Cloud Broker, which was created to ensure an efficient and transparent process for obtaining cloud services.
Adopting a cloud-first strategy can be a big move for any organization. This rings truer for government agencies. It’s important that stakeholders fully grasp the variety of risks, challenges, and opportunities associated with a cloud-first strategy.
While there are a number of significant benefits to making the transition to the cloud for your organization’s IT, such as cutting costs, increasing scalability and providing more secure infrastructure, there are also areas that need to be evaluated beforehand. These include potential security, financial and legal issues. Once organizations make the decision to transition to a cloud-first strategy, it’s important they understand that cloud computing must operate under a shared responsibility model, with different parties responsible for different aspects of operations. This means that cloud initiatives must be run with top-down support. If all the moving parts fail to work together, you may run the risk of data breaches, missed deadlines, cost overruns, and other consequences.
Cloud Services Catalog
Implementing a cloud-first strategy is quite the undertaking and not one to be taken lightly. With projects of this scope, security is always an issue. To ensure a smooth transition for all parties involved, the CSPQ created a Cloud Services Catalog that would allow agencies to contract pre-qualified cloud services or vendors. These vendors are obligated to meet a mandatory set of requirements set forth by the Government of Quebec. These requirements contain a set of rules regarding privacy, operations, security and the protection of personal data.
Mass E-mail Migration
Microsoft Canada was among the first on the approved list of vendors. Since then, the company has joined forces with the Canadian agencies to provide guidance and coordination with the goal of streamlining operations and making the government’s IT operations more efficient. The organization has been working closely with government stakeholders to increase privacy, mobility, security, and capacity. In just 6 months, Microsoft has helped migrate 190,000 mailboxes to Office 365. The migration is among the fastest in the history of the organization. Since then, there has been a noticeable improvement and a range of benefits, including lower costs.
Canada isn’t the only country embracing Microsoft’s cloud services, and it’s certainly not the first. Major government agencies across the world have already made the switch. In June of 2014, Los Angeles County announced it would be deploying Microsoft’s cloud-based Office 365 program across over 100,000 employees spanning 30 departments. At the time, this transition marked one of the Microsoft’s largest state and local government implementations.
Making the switch to a cloud-first strategy is only the beginning. It marks the start of a long process of assessments and decision making. This shift, while arduous to implement, can pave the way for big benefits for large and small businesses alike. Cloud computing is the wave of the future, and a growing number of organizations are bound to reap the benefits by embracing this technology.
by Felicien | Nov 6, 2018 | Education
Remember that hilarious video of a BBC news reporter talking with a professor on camera, only to get upstaged by his family behind him? The professor is sitting in his chair. The door opens behind him and in marches a little arm flaying child. Then a baby wheels in on a rolling chair. Finally, a woman dashes in, stares straight at the screen, freaks out and then drops to the floor grabbing each child. All three scurry away, and the door shuts behind them. The professor is stunned, embarrassed and apologetic. He didn’t have Microsoft Team’s Background Blur that blurs video backgrounds, but his video did go viral.
What Is Microsoft Teams and Background Blur?
Microsoft Teams is a platform of cloud-based team collaboration software. Teams are only one part of the multiple suites of applications offered by Office 365. The core capabilities in Microsoft Teams include file sharing, calling, business messaging, and video meetings. Businesses of all sizes can use Microsoft Teams.
One of the main features inside Teams is Background Blur. According to Microsoft Team creators, the new background blur feature was added and permits users to remove embarrassing distractions and have only the focus placed on the individual, and not what’s behind them. The feature is currently available to all Microsoft Office 365 commercial customers and clients of Microsoft Teams and has discovered the capability is already available within their video calls.
Two Crucial Technology Details About Background Blur Most Don’t Know
Background Blur was announced back in July 2018. Along with getting the free version of Teams, users can now blur the background of their video calls. That feature is still currently available. However, if you don’t read the fine print, there are issues with performing facial recognition most don’t know. The blur feature is an AI-driven feature, and it will use facial recognition to automatically blur out your background while the individual is in a video meeting using Teams.
The technology to perform facial recognition, that identifies the person and understands where the background to be blurred begins and where the environment not to be blurred ends. The technology only runs on computers recently equipped with Advanced Vector Extension 2 (AVX2) graphics installed. AVX2 is what Microsoft Teams must use to blur the background after it figures out the position of the user.
Advanced Vector Extension graphics get supported when a computer has a post-Haswell chipset. If your current tablet, laptop or desktop background blurring is working, then you have the needed chipset; but if it’s an older device, it may not function. Also, be aware that a computer’s CPU has quite a bit of processing to do to locate a face and then blur the background. If you are running a loaded system, it will impact any other work on your PC that is in progress.
How To Blur Your Background During Your Video Call?
To start blurring your background, during a video call, you have two options you can try. Press the CTRL+Shift+P combination. If things go blurry, during your video call, you know that your PC has this feature.
The second option is to start your video from a meeting. Then, click on the Ellipsis icon from the meeting options and choose Blur My Background.
To un-blur your video, choose the Ellipsis icon again and select Don’t Blur Background.
Now let’s say you want your background already blurred, as you join a meeting before others see your video. It’s easy. Toggle the Video Blur icon to remove distractions from the start.
Let’s Go Ahead And Summarize What We’ve Discovered
Organizations use Microsoft Teams as a communication platform. It allows their employees to work and chat one-on-one. They can join company-wide video conference calls, share documents, and more. At the 2018 Microsoft Ignite developer conference, the company announced it added a few exciting features to the Teams platform, surprisingly the ability to add background blur during a live video call.
According to the Microsoft Teams creators, the new background blur feature was added to give users the mechanism to remove distractions behind them and have individuals focus on the person in front of them. The function was rolled out, and customers of Microsoft Teams will find that the capability is already available within their video calls.
The blur feature is an AI-driven feature, and it will use facial recognition to automatically blur out your background while the individual is in a video meeting using Teams. The technology only runs on computers recently equipped with Advanced Vector Extension 2 (AVX2) graphics installed.
Advanced Vector Extension graphics get supported when a computer has a post-Haswell chipset. If your current tablet, laptop or desktop background blurring is working, then you have the needed chipset; but if it’s an older device, it may not function.
Did you find this article informative? If you liked this one, check out our other content we think you’ll find interesting.
by Felicien | Nov 6, 2018 | Education
Libraries of legal tomes, rooms of cabinets full of case files, dusty desks, and ink-stained fingers—no longer do these images represent the legal profession. Modern law practices continue to evolve to meet current and potential demands. The use of IT is one of the primary ways in which they have adapted to an advancing society.
Legal clients frequently require more intuitive service. They want to ensure that the legal counsel they hire is equipped to protect their data. The legal sector has heard their requests and has scrambled to comply.
There are many ways in which contemporary law firms can utilize technology to improve their practice. Better, more user-friendly communication platforms ensure that clients can easily reach their attorneys. Security software that is updated as needed keeps their personal information out of the hands of criminals. Plus, there are many different managerial aspects that can be streamlined with the use of technology.
Law practice management software is quickly outdated though. Here are the basic categories of essential software for the modern law practice.
Productivity Software: What Does It Do?
Productivity software handles all of the basic tasks that an office assistant would do. These include—but are not restricted to—the following:
Building databases and spreadsheets
Creating digital presentations
Drafting documents
Typing and sending emails
Although Microsoft Office has long reigned supreme as the ultimate—and for a while, the only—productivity software, there are now several to choose from. The top contenders include Corel’s Word Perfect Suite and Google Apps for Work. In a range of price points and capabilities, the right software is available to meet the needs of any law firm.
How Does Customer Relationship Management Software Improve a Law Firm?
Customer Relationship Management (CRM) allows firms to collect data about how they convert leads into clients. It tracks phone-calls and social-media interactions. CRM also provides basic contact management tools, as well as the ability to add notes to existing files for better record-keeping.
Additionally, the reporting function presents data in the form of charts and graphs to make it usable at a glance. Lawyers can then use the data collected to analyze their marketing platform and improve their strategies. Investment in this type of software pays off in a larger client base.
What Are the Leading Document Assembly and Management Software Options?
Document assembly software is designed for adding specific details to customize existing templates. It allows for the addition of client information or even non-generic clauses. Some of the premiere standalone or integration options include the following:
Draft Once
FileMaker Pro
HotDocs
LEAP
Outlook Signatures
Pathagoras
Smokeball
Turner
XPressDoc
Although many of these offer some level of document management, standalone tools provide more comprehensive control. Some of the top functions for these types of applications are check in and check out features, offline access, matter management, version control, global search capability, integration with related software, and integration with existing folder systems.
What Does Accounting and Billing Software Provide to a Law Practice?
Time and billing/accounting software is vital to the modern law office. Generally, even the most rudimentary options should perform a few basic tasks. It should have a convenient time-capture method and an invoice construction feature. It should also provide reporting tools that either are customizable or able to be integrated with trust account reconciliation management. Being able to track time and export that info to an invoice template that can be sent for billing is also a perk.
More comprehensive software offers more. Computerized spreadsheet tools like Quicken, Intuit, and GnuCash are well-known business accounting management options. These are useful in law firms. Legal-specific time, billing, and accounting tools, however, are more helpful. Tabs3/Practice Manager and PCLaw handle the basic tasks that the others do, but they have trust accounting features and other law-specific tasks as well.
What Are the Leading Case Management Software Options?
Case management software—or practice management software—provides a bit of an all-in-one for law firms. Many are cloud-based systems that require no additional purchases to supplement them.
Most include management features to handle calendars, contacts, documents, time, billing, and accounting features, as well as an email archive. There are a large number to choose from. Some of the top options are Action Step, Case Fox, Clio, Legal Files, Practice Panther, Pro Law, Tabs3/Practice Master, and Zola Suite.
Since many of these are cloud-based, users are able to access any updates or new features as soon as they are released.
In Conclusion
With comprehensive case management, document management, billing and accounting software, among others, a law office runs more smoothly. The monotonous and time-consuming daily tasks are handled effortlessly. The data is compiled for review without human interaction.
Using intuitive software and cloud-based tools, they can continue to adapt to the most advanced technology. By implementing a strong system of office management software, lawyers can focus their efforts on the aspects of the job they are passionate about instead.
by Felicien | Nov 5, 2018 | Education
Today people are busier than ever. Whether you are overloaded at work or have mounting commitments away from the office, facing a long list of to-dos can quickly overwhelm even the most productive person. Luckily there is a way to get things done when the number of tasks you need to complete seems never-ending. The next time you begin to feel anxious about how much you need to get accomplished, try a few of these simple tricks to keep up your spirit and conquer your anxiety of a full schedule.
Ways to Become More Productive
Write a daily agenda. Even if you keep a monthly calendar or a weekly planner, invest 5 or ten minutes in the morning to physically write the day’s plan. Throughout the day, after finishing a task from your list, cross it off. Many people find that it is more effective and satisfying to create your daily agenda with a pen and paper, but you may prefer using your computer or phone.
Prioritize the tasks and your time. Everything is essential, but not everything is equally important. Separate your daily agenda tasks into different categories based on how essential they are for you to complete by the end of the day. Some tasks may have a real deadline, such as enrolling your child in school or paying a bill, while others may have an artificial deadline like finishing a book or going to the gym. Tackle the tasks with real deadlines first, and only when they are completed, move start working on assignments with artificial deadlines.
Break longer projects into smaller tasks which are easier to complete. Sometimes just thinking about the enormity of a project is enough to stop you from starting it. When you are facing such a task, try to break it down into chunks which you can tackle more easily. Ideally, you can break the longer projects into daily or weekly tasks, or even into smaller mini-tasks which you can complete in under 30 minutes.
Work in quick sprints, not marathon sessions. Since the vast majority of people do their best work in short bursts of time, don’t force yourself to concentrate for more than an hour or so at once. Working in this manner highlights the benefit of creating mini-tasks can help your productivity. Set a timer between 30 to 60 minutes, and work without interruption on one or two mini-tasks. When the timer goes off, take a quick break to refresh yourself. You will be amazed at how many mini-tasks you can through during the day.
Focus on the task at hand. Smaller tasks and shorter work sessions mean that it should be easier for you to focus all of your energy on the job at hand. Give your undivided attention to what you are doing. That means eliminate distractions including as a messy desk, chatting with co-workers, browsing online or chatting on your phone. If you can, try to clear from your head any thoughts which are not directly related to the task. In the beginning, this may seem impossible, but over time it gets easier.
Create rewards and consequences. Some people are motivated by carrots, while others by sticks. Discover which type of motivation factor works best for you and use it to your advantage. If you are someone who works better when you know a treat is waiting for you at the end, use your break between work sessions to reward yourself with something you want, a cookie or checking social media. If you are the type of person, who needs a good scare to get you to finish things, design a penalty for not completing a task like giving ten bucks to your office mate.
Be realistic when it comes to your expectations. Face it. Things are not always going to go as you plan. Deadlines get moved up; people get sick; appointments are missed — life happens. When the unexpected occurs, what makes the difference between a smooth recovery and huge issue is your ability to recover and make the changes necessary on-the-fly. Learning to adapt when things don’t go smoothly is critical for staying productive while busy. So never overpromise results and always give yourself enough extra time in case of a disruption.
Be kind to yourself. Whatever you do, don’t wind up pushing yourself too hard physically or emotionally. Control your stress levels, take care of your needs, and always remember there is still tomorrow.
Staying productive no matter is a skill even the most talented businesspeople isn’t born knowing is, but the tips above can help.
by Felicien | Nov 5, 2018 | Education
Phone systems might not be the most exciting entity, but they are a necessity for almost every business. Unfortunately, many business owners have dealt with phone system failures and the inevitable fallout that occurs when a major line of communications is down. With this in mind, Voice over Internet Protocol (VoIP) offers a new alternative phone system that is designed to replace traditional business communication platforms.
What Is VoIP?
It’s important to note that VoIP is a service, not a brand. This uniquely designed telecom solution delivers the dynamic communications that fast-paced businesses need to thrive. Through VoIP, businesses can send and receive calls digitally; they can also enjoy the cost savings, enhanced productivity, and flexibility that VoIP offers over traditional telecommunications solutions. In this vein, VoIP is built to leverage the high-speed power and reliability of the Internet to help businesses remain agile, focused, and available on a 24/7 basis.
The Top 3 Benefits Of VoIP
VoIP offers many of the same features that are found in traditional systems. However, unlike traditional systems, VoIP does offer several key benefits.
Voicemail To Email. — A modern VoIP system can easily transcribe voicemails before sending them via an email to the designated recipient. In an age where business operators are constantly on the go, reading a voicemail can not only save time, but it can ensure that all of the vital message details are already recorded in an easy to view, comprehend, save, and share format. This unique feature also allows users to check their voicemails online, which is especially convenient for any business associates that work remotely or are constantly traveling.
Call Routing And Conference Calls. — VoIP is designed to easily complete call routing tasks. At its core, call routing refers to a telecom’s ability to distribute incoming calls to certain personnel based on a number of factors, including a caller’s language preference, the time of day, the requesting department, or the extension number. In addition, to call routing, VoIP can be used to host conference calls. In fact, the days of hassle-free virtual meetings are here thanks to the simplicity of most VoIP solutions. Whether business owners want to host video conferencing meetings, manage the number of call attendees, share computer screens, record calls, or share documents, VoIP has the capabilities needed to transform the traditional conference call into something that is far more robust.
Remote Management. One of VoIP’s top features is that the entire system can be managed remotely. This feature is especially beneficial for small businesses who do not have the internal IT team needed to manage a robust telecom solution. Outsourcing the VoIP phone system management can deliver cost savings, while also increasing productivity, streamlining services, and ensuring that only a single internal VoIP administrator is needed to perform any updates or make changes to the system.
How Does Your Business Switch To VoIP Solutions? Migrating from a traditional phone system to a VoIP system is typically a straightforward process, especially when working with a proven VoIP solutions provider. With this in mind, there are two key factors that you will need to assess before you can migrate to a VoIP solution. These factors are bandwidth and SIP
Understanding Bandwidth Requirements. — Bandwidth typically refers to the Internet connection that you receive from your Internet Service Provider (ISP). In layman’s terms, the bandwidth refers to the amount and speed with which your business is able to conduct Internet-based actions, such as uploading or downloading files, streaming videos, emailing, etc. In order for a VoIP phone system to function properly, you must have enough bandwidth available. The correct amount of bandwidth will ensure that you can conduct all of your daily Internet functions and make Internet-based calls that are high quality and delay free. Since bandwidth requirements will vary depending on the VoIP system, it is important that you speak with your VoIP solutions provider to determine if you have the bandwidth required to enjoy a VoIP solution.
Understanding SIP Requirements. — Once you have determined that you have the bandwidth needed to support your new VoIP solution, you will need to consider Session Initiation Protocol (SIP). SIP ensures that the physical telephones used by you and your employees will be able to make the calls as you expected regardless of whether they are connected to a traditional landline or a VoIP system. Your selected VoIP solutions provider will provide you with the recommendations needed to implement a SIP network, as well as the guidelines needed to asses your phones and any other associated hardware.
Once you have assessed the bandwidth and SIP requirements, you and your VoIP solutions provider will be able to easily transition your business from a traditional phone system to the modern VoIP telecom solution.
The Bottom Line: It’s Easy And Effective To Switch To VoIP
Switching to a VoIP solution is about more than simply upgrading your business communications system. Instead, VoIP is designed to help you meet your business communication requirements and increase ROI, while simultaneously providing the flexibility and scalability that you need to continue to grow. At its core, VoIP phone systems are the efficient, fast, and reliable solutions that businesses need to succeed in today’s fast-paced and digitally driven world.
