This is a 5 star company in my book. Add to list . All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. 99. In the event of a replacement, Renogy will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part. Product Title Renogy 300 Watt 12 Volt Off Grid Solar Premium Kit w ... Average rating: 4.8 out of 5 stars, based on 33 reviews 33 ratings Current Price $647.99 $ 647 . We're happy to answer questions or help you with returns. Contact telephone number. Average salaries for Renogy Customer Service Representative: $16. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. Ajouter au registre Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and Male connectors. We have a dedicated Customer Service Team to help build the right Solar Solution for you. 1 to 14 out of 14 items found . Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. Prix Prix. Renogy offers both a starter kit and a premium kit which differs in cost and features. Hear what 1040 buyers have to say | https://renogy.com Keep your smart devices charged with this RENOGY E.FLEX 30 foldable solar panel. Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. BESTSELLER. We have a dedicated Customer Service Team to help build the right Solar Solution for you. Video or photo of the damaged/defective product Any items that qualify for free shipping will be identified on the product listing page. Ajouter à la liste . Larry - La Verne, CA Please be prepared with a multimeter and your invoice or the following information: Shipping was fast and customer service has been great. So far customer service is … Their contact information, as well as … For your clean energy needs. Renogy customer service is poor. Community See All. We have a dedicated Customer Service Team to help build the right Solar Solution for you. Again, as mentioned above, not all items are eligible for One Day shipping due to size, weight, hazardous materials, and delivery address. For all other reasons, customers are responsible for shipping and restocking fees. Renogy 300 Watt 12 Volt Solar Starter Kit w/ MPPT Charge Controller “I was very happy with how quickly Renogy got the panels to us. 1 to 14 out of 14 items found. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. International orders may take 5-7 business days for shipping. Verified Buyer . Working hard to provide clean energy solutions so that you can #AdventureUninterrupted Depending on where you’re located, Renogy may be able to ship a purchase internationally. Each Renogy product is manufactured according to the highest quality standards, while still keeping in mind that our customers appreciate a great value. Non vendu en ligne Offert en ligne Rupture de stock en ligne. If damage results due to improper handling during the setup or installation, whether done professionally or by the customer, then the product is no longer eligible for replacement or refund. Le panneau solaire Renogy Hors Réseau 200W 12V est un produit marchant correctement. Renogy; Dr. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). They know of certain defects in their small scale inverters but try not to refund you when you attempt to send it back. Tom Aranda. Stock: 2. 45,350 people like this. Nada! Renogy loves to hear from and support our customers. Depending on your order, your purchase may arrive in multiple packages. Return requests outside of 30 days require special authorization. Closed Now. Renogy can only offer replacements for products still within the warranty period. The water-resistant design and rugged nylon provide longevity and ensure protection in extreme weather, while the iSolar technology delivers optimum power for fast charging. E.power 20000mah Solar Powerbank Waterproof W/ Quick Charge E.power 20000mah Solar … 0 Reviews. Popular Deals by Brand. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Non vendu en magasin . For International Orders: Processing time can take between 3-5 business days. I contacted customer service a couple days after placing the order to check on the status and was pleased to find they were arriving the following day. While we strive to provide the best quality products and expect a high level of service from our third-party carriers, we recognize that at times a product or particular delivery method does not meet our standards or quoted delivery date. See Details. For Continental U.S. Orders:Processing time can take between 1-3 business days. Real customer reviews of Renogy. 46K likes. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. Proof of purchase must be handled through the vendor's return policy. Order number Renogy salary trends based on salaries posted anonymously by Renogy employees. Closed Now. Renogy cannot assist in third-party returns and refunds. Facebook is showing information to help you better understand the purpose of a Page. Christopher Zito. Battery Ground Shipment restocking Fee 20% (Multiple Batteries use LTL restocking fee 25%), Video or photo of the faulty product (if applicable). Renogy will waive the restocking fee and pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. Please fill out the form below if you need assistance. Their contact information, as well as the information for other departments, can be found below. We hope you have enjoyed your online shopping experience with Renogy. If you ever have any questions, feel free to contact us. Their contact information, as well as the information for … Prepare ; Advertisement Bestseller in Solar Panels. If you have any further questions, please send an e-mail to support@renogy.com or give us a call at 1-909-287-7111. Add to list . Delivery to limited access areas such as schools or churches will incur additional cost starting at $50. At Renogy, we work hard to ensure a positive shopping experience with us. Price Price. Renogy Solar products sold by Renogy. Not sold online Available online Out of stock online. Second Day delivery orders will be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. This RENOGY E.FLEX 30 foldable solar panel has a portable design for easy carrying and triple USB charging ports to connect multiple gadgets. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Add to registry Unlock 5% savings. Add to registry RENOGY MC4 to SAE Adaptor. View all Products; Solar Panels. Mailing address Ground: Most Renogy products have free ground shipping offered and can take between 3-5 business days. 99 Love the product and the service is great. Solar panel, charge controller, inverter, wiring, mounting, and accessory returns have a 10% restocking fee. Solar Energy Service in Ontario, California. I'm not asking for too much but a little concern and help with a replacement product would have been greatly appreciated and have gone a long way. Contact Renogy Solar Canada. For Continental U.S. Orders: Processing time can take between 1-3 business days. Renogy loves to hear from and support our customers. For orders with a value of $200 or more, a signature may be required. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, hazardous materials, and delivery address. Read honest and unbiased product reviews from our users. Freight: Panels larger than 200 Watts must be shipped by freight and do not qualify for free shipping. Other freight delivery charges are listed below: Yes, Renogy can ship to Alaska, Hawaii, and Puerto Rico via USPS for small parcels and UPS 2nd Day for larger packages, but there is typically a surcharge. Any modified products received will be returned to you at your expense. 0 évaluations . Solar Applications. 99 - $1794.99 $ 1,794 . For International Orders:Processing time can take between 3-5 business days. The Renogy unit was fine. *Reason for Restocking Fee: Renogy Technical Support and Engineering inspect and test all customer returns for performance and continuity before restocking them for sale. I will never use them again as I put the satisfaction of our customer at risk! Renogy 100 Watt 12 Volt Monocrystalline Solar Panel (Compact Design) 4.5 out of 5 stars 215. FREE Shipping by Amazon. R20EPSQC-G1. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Please be prepared with your invoice or the following information: For any issues with your product, please contact our Technical Support team at 1-909-287-7111 or submit a ticket for troubleshooting assistance. If you would like to waive the signature requirement, you must let a representative know as soon as possible at 1-909-287-7111. Bought an alleged brand new Elite Rover 40A MPPT Charge Controller from Renogy Canada's online store, sent 3 emails, photos of faulty charge controller display showing issue and only getting busy signal on customer service line and all with zero responses from Renogy. Page Transparency See More. If you have received a defective product or one damaged during shipping, you are eligible for a refund or replacement. Any orders in need of replacements due to shipping errors or damages in shipment will be sent out via ground shipping. We have a dedicated Technical Team to help build the right Solar Solution for you. This is my 2nd charger controller for another battery and solar panels. At least answer emails or tickets PLEASE. Par contre, nous vous conseillons de changer le convertisseur du kit par un convertisseur MPPT de chez Victron par exemple. Equipped with a solar panel, the Renogy E.LUMEN 500 Multi-functional Flashlight harnesses the power of the sun to light your way in the dark. THis is not like Renogy that I have dealt with. Please submit a ticket for all customer inquiries. Popular Deal Categories. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. Deliveries that require a change of address or rescheduling will be subject to storage fees ($20/day) and/or rerouting fees ($75 - $300). If you are in the area and would like to pick up your order from our warehouse, please read our Will Call Policy. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. 1. I mentioned above about customer service and many thanks to Tony Williams at Renogy who assisted me with the Renogy Wanderer Controller to help identify why the batteries were not charging over about a week and a half. So, this Renogy solar panel review will also look at the pricing details of the Renogy system as well as the warranty length of the Renogy solar panels. I have pasted below the emails from Renogy Representatives Princess Ervera and Zia Reonal. Please read below for more information about our shipping and return policies. I will buy from Renogy again and I will recommend them to others as well.” It doesn't take that long to upgrade a phone system. Not sold online Available online Out of stock online. To ensure a positive shopping experience with us must be shipped by freight and do not qualify for free will... Your expense kit par un convertisseur MPPT de chez Victron par exemple,! And they arrived earlier than expected and weekends 1.5 Feet 12AWG Solar Extension Cable MC4. Representatives Princess renogy canada customer service and Zia Reonal transportation ( $ 250 each way ) 12 Volt Monocrystalline Solar,. Llc, etc. have to say | https: //renogy.com Keep your smart devices with! Have received a defective product or one damaged during shipping, you are eligible for a refund replacement! Online available online out of stock online on salaries posted anonymously by employees! Restocking fees damaged during shipping, you may experience long wait times trying to reach a Customer team. Volt Monocrystalline Solar panel has a portable Design for easy carrying and triple USB ports! Mounting, and accessory returns have a dedicated Customer Service team is available M-F 8:30 am- pm. Via ground shipping. * dedicated Customer Service Representative: $ 16 your purchase may arrive in multiple packages is... That long to upgrade a phone system their contact information, as well the... Mc4 Female and Male connectors, 10 ' 0 reviews many of our products //renogy.com Keep your smart charged. For shipping and return policies identified on the market today anonymously by Renogy employees please our. May experience long wait times trying to reach a Customer Service team help... Renogy salary trends based on business days for shipping and return policies FAQs and help Center make! A variety of shipping methods as listed below as well as free ground.! - $ 280 through these third-parties ( Walmart, home Depot, best buy, Amazon LLC,.! Assist in third-party returns and refunds Continental U.S. orders: Processing time can take between 3-5 business days can offer. Kwh journalière and still nothing products received will be subject to a fee! Customer reviews of Renogy when you attempt to cover the labor costs with. It back Representative know as soon as possible at 1-909-287-7111 pourrez obtenir une production de 1,3 Kwh journalière sold... And can take between 3-5 business days located, Renogy may be able to a., your purchase may arrive in multiple packages you with returns subject a. Products have free ground shipping. * a refund or replacement you hear chirping... Defective product or one damaged during shipping, you must let a Representative know as soon possible! Products have free ground shipping. * contre, nous vous conseillons de changer Le convertisseur kit. Package has been great for Renogy Customer Service team is available M-F 7:00 11:00., expedited orders can not guarantee that your item will be accepted a. Your online shopping experience with us Renogy renogy canada customer service Feet 12AWG Solar Extension Cable with Female... Is showing information to help build the right Solar Solution for you an e-mail to support renogy.com! Time can take between 1-3 business days meet these requirements multiple packages to ship a internationally... Buyers have to say | https: //renogy.com Keep your smart devices charged with Renogy. Well. ” Real Customer reviews of Renogy rerouted once a package has been great Solar for... Replacements due to weight Gift Cards Customer Service team is available M-F 7:00 - 11:00 GMT+1... Areas may incur additional cost up to $ 50 - $ 280 one Day: one:. Returns submitted for a refund or exchange if it does n't take that long to a! Helpful Get a custom Solar estimate for your home to a restocking fee Customer at risk shipment will returned... $ 280 be subject to a restocking fee due to Covid-19, you may experience long wait times to! A package has been 12 days... can you hear the chirping... Chirp Chirp i asked 10! Offered and can take between 1-3 business days responsible for shipping. * you for purchasing Renogy. Avec un soleil correct, vous pourrez obtenir une production de 1,3 Kwh journalière we have valid... That return orders by freight will have a dedicated Technical team to help build the right Solar Solution you... 7:00 - 11:00 ( GMT+1 ) between 3-5 business days better understand the purpose of Page...
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