Black Friday Deals – Is It Worth It?

Black Friday Deals – Is It Worth It?

Black Friday deals seem like they begin earlier every year. Most of the bigger retailers don’t even wait until Friday to roll out the specials on big-ticket or most wanted items.

As your trusted IT company, we’re here to offer you some insight into this year’s tech deals. Whether it’s about a new 4K TV or how to get that great new gaming system running, we will do our best to help make your Black Friday tech shopping a bit less stressful.
But is it worth your time and aggravation to wait in line half the day or more on Thanksgiving, or should you stay home and overeat on turkey and stuffing? After all, the same retailers will have the same items available (mostly) on their website for the same prices and quantities, but with less physical violence over a toaster oven.
The Black Friday “deals” begin at 5:00PM on Thanksgiving Day. Will you be cutting dinner short to stand in a line for the must-have tech, or will you stay in and watch from the comfort of your couch? We’ve covered three of the bigger retailers and what they are offering in their ads; Wal-Mart, Target, and Best Buy. Each has their own items that are discounted more than the other two or have special bonuses for shopping at their store. But by and large, the tech offered at each is very similar to the others.
If you’re one of those who likes to pick through the discounted movies every year, you could probably skip the lines. There are always plenty of titles, and even coming back after 11:00PM you can find a decent selection without the crowds. No matter how much you think you need that $5 copy of Wonder Woman, it’s not worth the trouble.
A $79 Nintendo 2DS with included Legend of Zelda game is a great price and worth nabbing, as is the Nintendo Switch and the $199 PS4. These three items are highly sought after and will likely be among the first to go Thursday night.
Items like the 4K TVs and the Xbox One S are good deals, and likely to sell out fast. All three retailers have some good deals on a 4K TV. The 55” 4K TV from Samsung for $298 at Wal-Mart is one of the nicer deals. There’s also the Sharp 50” 4K with built-in Roku at Best Buy for $180. Target is leading their TV push with the Samsung 58” 4K for just $650. With 4K being the ‘It” thing this year, new gaming systems and 4K TVs are on just about everybody’s list.
Overall, the small deals and low quantities make showing up at the store a lesson in futility. Especially when the same deals are available on the retailer’s website. Sure, some people like the thrill of trying to beat the crowds to get $50 off a tablet or $100 off a TV, but you’re more likely to get an elbow to the nose than the item you were there for. Instead, you can shop Black Friday deals from the dinner table as you pass the stuffing.
{company} would like to wish you and yours a Happy Thanksgiving. Enjoy family and friends and good food, then come back Friday for our tips on Cyber Monday.

Wondering what VoIP is All About?

Wondering what VoIP is All About?

Understanding the VoIP Benefits for Business Optimization

Staying connected with clients and colleagues is a foundational part of every business. Having a steady line of communication is critical to maintaining business relationships, connecting with potential new clients and getting work done efficiently.
More and more, companies are looking for ways to optimize and better manage their approach to all kinds of business processes. Increasingly, business owners are being drawn to VoIP solutions to centralize business communication platforms and make connection easier.
Basic VoIP Breakdown: What is VoIP and How Does It Work?
For many business owners, traditional digital phone systems have been the long-established and preferred mode of inter-office communication. However, more recent years have seen many business owners making the switch to VoIP solutions. VoIP technology allows for the consolidation of mobile and office phones to create a centralized communication network for the modern office. For many modern professionals, VoIP serves as a more efficient medium through which not only voice but also data, video, and instant messages can be transported.
VoIP or Voice Over Internet Protocol is a type of communications technology that allows users to make phone calls using a broadband internet connection rather than a conventional phone system. VoIP works by converting sound into digital voice communication and transferring it along with a broadband connection. Simply put, VoIP solutions allow users to make phone calls over the internet as opposed to using landlines.
Benefits of VoIP: How VoIP Solutions Help Business Owners Optimize Communication
VoIP solutions offer a variety of business benefits, designed specifically to help professionals make more efficient connections with clients and colleagues. As the digital revolution continues to drive innovation, VoIP technology is the frontrunner in making business communication run more smoothly.
Let’s break down the key categories for business optimization that VoIP provides

Portability

One of the biggest benefits of VoIP for business is the fact that it’s available all around the world. Using any broadband connection, users can log into VoIP platforms and get a dial tone. Even better? VoIP systems are also accessible via email and while traveling without additional cost or connection requirements. This makes mobility easier than ever for busy, on-the-go professionals. Whether a user is in the office, on the road or out of the country, VoIP packs a portability punch that makes anytime connection possible.
Flexibility & Scalability
A huge priority for modern businesses is the ability to remain flexible in response to changing and growing business conditions and demands. Luckily, VoIP solutions offer professionals a variety of ways to remain flexible and implement scalable solutions. First, VoIP solutions offer integration for conventional phone systems via a VoIP adapter and a powered-on computer. Additionally, VoIP systems allow users to acquire individualized VoIP contact numbers, meaning no matter where a user is traveling, a high-speed internet connection is the only requirement for making and receiving calls, using a familiar number.
VoIP solutions also offer a variety of flexible solutions for implementation. Professionals can choose to implement and manage VoIP their own or have their VoIP service hosted by a vendor for a monthly fee. Vendor management offers huge benefits including training, system maintenance, troubleshooting and upgrade management. Additionally, business owners can customize their VoIP solution, choosing only the features they need. VoIP vendor solutions also offer the ability for business owners to add more line extensions as the business grows, making scalability a breeze.
Functionality
VoIP solutions have all the same features of traditional phone systems including call-waiting, call forwarding, caller ID, and voicemail. This makes it easy for users to navigate a new communications system and make use of familiar and useful calling features.
However, another great benefit of VoIP solutions is that they offer professionals the ability to do more than just make phone calls. VoIP platforms offer users a variety of other communication tools that make instant connection easier than ever. From video-conferencing tools to instant messaging platforms, VoIP solutions allow users to connect and collaborate like never before. This means, no matter where a user may be, they have the ability to get face-to-face with associates for important meetings and events.
Finally, since VoIP solutions are fully web-integrated, voicemail messages can be converted into email messages and sent directly to user inboxes. Many VoIP providers even offer the ability to integrate voice traffic to better manage customer service, sales, and lead follow up calls.
Savings
Okay, now for the really good stuff. What business doesn’t want a cheaper way to do things? One of the biggest benefits of VoIP for business is that it’s much cheaper than relying on traditional phone systems. While VoIP service plans vary among providers and depending on selected features, some service plans begin as low as $20 per month! Additionally, since VoIP phone systems are connected via the internet, making long-distance calls is no more expensive than making local ones. This translates to huge savings on monthly business phone bills and reserves savings for other areas of business optimization.
As has been seen, VoIP phone solutions offer professionals increased efficiency, mobility, versatility and BIG savings. For small business owners, this is a huge competitive advantage. Strong and reliable lines of communication at an affordable price means business is never out of reach. Furthermore, streamlining the way team members communicate with clients and colleagues ensures that business opportunities are never missed.
Whether business-owners are ready to make the switch or are still using more traditional platforms, there’s no denying that companies across every industry are looking for ways to optimize technology and get increased value out of communication resources. However, like with any new technology, making the switch to VoIP can be daunting and many business-owners don’t know where to start or which products will best suit their specific needs.
If your company is considering the switch to VoIP from a traditional telecommunications system, make sure to assess the options. Determine your business-specific needs and make considerations for how to best implement the new system.

UBER COMES CLEAN: 2016 Cyber Hack Impacted 57 Million Drivers and Users   

UBER COMES CLEAN: 2016 Cyber Hack Impacted 57 Million Drivers and Users   

Uber made headlines this week when representatives came forward to disclose that the company had experienced a massive ransomware attack last year. Over a year ago, hackers stole the account information of 57 million drivers and riders and Uber kept the news under wraps ever since paying the $100,000 ransom.

The ransom deal was struck under the direction of Uber’s Chief Security Officer, Joe Sullivan – the former CSO for Facebook and an IT industry giant. Sullivan claimed he orchestrated the deal on the orders of the former Uber chief executive, Travis Kalanick. Sullivan has since been fired and Kalanick was ‘phased out’ in June, but remains on Uber’s Board of Directors.
What Was Stolen? Breaking Down the Uber Hack Details

The details of the attack remained hidden until Tuesday when the ride-hailing company said it had discovered the breach as part of a board investigation into Uber’s business practices. The hackers stole the account data of over 57 million people, including Uber riders and employed drivers.
Stolen account information included phone numbers, email addresses, and names and was stolen by hackers from a third-party server. Once the data was breached and stolen, the criminals then approached Uber and demanded the $100,000 ransom to delete their copy of the data.

What Not to Do: How Uber Failed in Responding to a Massive Data Breach

It’s pretty clear that Uber did not respond to the hack correctly or even ethically, for that matter. In fact, the way they responded bordered on downright illegal. To learn from Uber’s mistake, let’s take a look at the key failures in Uber’s response to the hack:
They paid a huge sum of money to organized criminals:
As soon as the hack was discovered, Uber executives made the decision to pay the ransom quickly and conceal the breach. This goes against the warnings of countless cybersecurity experts who have continually emphasized the importance of not paying off ransomware criminals to cover up a breach or restore data access.
The FBI echoed these warnings in a 2016 statement. Additionally, many states have explicit laws insisting that companies disclose any and all breaches that occur in a timely fashion. Kevin Beaumont, a cybersecurity specialist based in Britain, says that this kind of breach response connects companies directly with criminal activity.
“Companies are funding organized crime, and an industry of criminals is being created,” Beaumont told the New York Times. “The good guys are creating a market for the bad guys. We’re enabling them to monetize what years ago would have been teenagers in bedrooms breaching companies for fun.”

They put their reputation before security & integrity:
Not only did Uber submit to hacker demands, they went a step further. The company tracked down the hackers, forcing them to sign nondisclosure agreements. To further cover-up the damage, Uber executives made the ransom payment appear as if it had been part of a deliberate “bug bounty” — a common practice drill among tech organizations in which they pay hackers to attack their software and identify vulnerabilities.The handling of the breach and the corresponding cover-up attempts demonstrate the extent to which executives were willing to go to protect Uber’s $70 billion reputation and business. Executives put the reputation of the company before the security of data and the trust of customers. Even worse? The New York attorney general’s office said on Tuesday that it had opened an investigation into the matter to determine if state or federal laws were broken in the handling of the breach.

They set a dangerous precedent:

Perhaps the worst part about Uber’s handling of the breach was the fact that they set themselves and other American companies up for even greater risk. By crumbling to hacker demands, Uber has set a dangerous precedent that American companies will pay huge amounts of money to avoid losing data or going public with a breach.
Because business executives are more concerned about reputation damage than the actual breach itself, a market is being created for cybercriminals. They’ll go for big companies, holding sensitive data and steal massive amounts of it, hoping that companies will respond like Uber and try to save face by paying up and sweeping things under the rug.
Bouncing Back: What is Uber Doing to Regain Trust?
Uber is now scrambling to address the breach cover-up and has been working to restructure their executive team and operational strategy. Dara Khosrowshahi was chosen to replace Kalanick as Uber’s chief executive in August and released a statement saying he only recently was made aware of the hack.
“None of this should have happened, and I will not make excuses for it,” Mr. Khosrowshahi said in an Uber blog post. “While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes. We are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers.”
Uber has also hired Matt Olsen, former general counsel at the National Security Agency (NSA), as an adviser, tasked with reorganizing the company’s security team. Uber has also retained Mandiant, a leading security firm, to conduct an independent investigation of the security breach. However, many believe that the damage is done, and Uber officials are aware of the very long road they face to restore customer trust.

Standing Guard: Lessons Companies Should Take from the Uber Hack

The scary thing is, the Uber hack isn’t even the most serious exposing of sensitive customer information recently. Yahoo experienced not one, but two breaches in 2016 that was much larger than the Uber hack. Additionally, Equifax – the consumer credit reporting agency – were recently subject to a massive attack as well, which saw the personal data of over 140 million clients stolen.
This recent Uber hack wasn’t their first time around the block, either. In May 2014, the company was hit by a smaller attack – an event Uber discovered later that year and disclosed in February 2015. In that attack, the names and driver’s licenses of more than 50,000 of the company’s drivers were compromised.

The lessons business owners should take from the Uber hack are two-fold. First, no matter what you do – never pay off ransomware hackers. No matter how bad the potential damage to your corporate reputation might be, it’s not worth engaging with criminals and can make the problem much worse. Not to mention, you’re not even guaranteed to get your data back when you pay up.

Second, implement a detailed and dynamic cybersecurity plan – based on compliance standards and industry best practices. Your company’s cybersecurity strategy should include detailed breach-response plans that can be executed seamlessly in the face of an attack. Response plans should be based on integrity and transparency and should be designed based on PCI compliance standards.
“The Uber hack teaches an important lesson: PCI standards are a minimum,” says Natan Bradbury, a cybersecurity specialist out of the DFW Metro Area. “There’s no question – best practice should always be the rule of thumb by which organizations conduct themselves.”
No matter the size or industry of your business, the worsening cybercrime climate leaves every business at increased risk. Developing strong lines of defense and response plans to maintain organizational integrity are crucial to remaining a trusted and successful player in the modern marketplace.

If your PCI compliance strategy is lacking or if you’re feeling unprepared for potential attacks, it’s time to get proactive. If you’re not sure where to start, reach out to a local team of technology experts for guidance. Cybersecurity specialists can help ensure your company avoids Uber-style disasters.

Stay competitive by making technology your business advantage

With our expertise and cloud services from Microsoft, you can quickly and affordably meet your business goals, whether it’s adapting to a changing competitor landscape, achieving business growth, protecting customer data, or reaching new clients. Let CompNetSys and Microsoft cloud services put you on the fast track to the modern business

Pros and Cons of Microsoft SharePoint Workflow Platform

Pros and Cons of Microsoft SharePoint Workflow Platform

Looking to Get on Top of Workflow Management?
Weighing the Pros and Cons of Microsoft’s SharePoint Workflow Platform

Implementing a platform to streamline business operations is a crucial part of maintaining a competitive edge in a modern business environment. Centralizing business processes and optimizing the business network allows business owners to save time and money.
Microsoft has long been at the forefront of business technology and their SharePoint workflow platform has a huge collection of project management tools that allow teams to be more connected and collaborative than ever before. However, as technological innovation moves forward, some business professionals are weighing the pros and cons of SharePoint in comparison to other platforms.
The Good Stuff: Understanding the Business Benefits of SharePoint Online
Microsoft SharePoint has two versions – both of which offer big benefits for businesses looking to centralize workflow management and optimize processes. SharePoint Server is Microsoft’s offline, on-premise version while SharePoint Online is the more recently released Cloud-version. Based on the unique needs and set up of each business, both versions help business owners optimize centralization, collaboration, and content management.
Let’s break down the key benefits in each category:

Centralization

SharePoint has a variety of tools that help centralize the business platform to maximize efficiency. The Enterprise Portal Template, Site Directory and My Sites functions enable businesses to use a single platform for Internet, Intranet and Extranet based applications. This makes it easier than ever for employees to more efficiently navigate internal and external resources.

Collaboration

SharePoint is designed specifically as a team collaboration software. The platform has a variety of built-in collaboration tools to help keep employees creatively connected. Tools like Docs, Tasks, and Calendar as well as Outlook integration capabilities improve communication strategies and help keep employees connected and up-to-date.

Content Management

SharePoint lives up to the Microsoft reputation when it comes to access controls and content management. The platform has built-in business intelligence tools to help administrators control employee access and sharing capabilities and develop useful insight from user-data.
Furthermore, SharePoint has a collection of fully-integrated tools to help manage company content – both internally and on the web.
In addition to these top three categories, SharePoint offers business owners a variety of dynamic and beneficial features including:

User dashboards
Real-time document collaboration and editing
Compliance management tools
Enterprise wikis
Tagging and noting tools
Enterprise social networking via Yammer
Basic project management tools

The Not-so-Good Stuff: Drawbacks and Limitations of SharePoint Online
Now, let’s be clear: SharePoint is a great platform, used by big business names across the globe. However, like with any software, it’s important to understand specific business needs and the nature of the platform before making any implementation decisions. The last thing any business owner wants is to jump the gun and invest in a software contract only to realize it doesn’t align with the unique demands of their company.
To avoid this, let’s break down the key limitations of SharePoint for business:

High Cost

Staying budget friendly is a major concern for any business trying to stay competitive in a crowded marketplace. That’s why it’s important to consider the price tag attached to SharePoint software platforms. When you add up the upfront price, maintenance fees, plus provisioning and upgrade costs, SharePoint Server can cost a business thousands of dollars for a single license.
While SharePoint Online negates some of these costs, companies that successfully implement SharePoint (online or off) often hire a dedicated specialist to configure, maintain and update the system. For the average small-to-mid-sized business, this added cost is unrealistic.

Confusing & Complex Interface

There are many misconceptions that SharePoint is one single product. The reality is that SharePoint functions as a sort of ecosystem of product modules. This is great when it comes to versatility, but it doesn’t really translate as a user-friendly model.
In fact, a lot of professionals need to consult the Microsoft website for a rundown of what SharePoint is exactly. Many business owners also find the SharePoint ecosystem difficult to understand and navigate, which can result in lost business hours spent learning the ropes.

High-Maintenance Infrastructure

Due to the complexity of the interface – especially in the server-based version – SharePoint requires a lot of time and IT resources for maintenance. In fact, when SharePoint was initially rolled out 43% of business users found system maintenance to be a huge chore while 46% said the management of content updates was a huge hassle.

Too Much Product for the Average SMB

For some businesses, SharePoint simply offers way more features than necessary. For example, a company looking for a Cloud storage solution only would be overwhelmed by the robust and unnecessary features of the SharePoint intranet platform. So, for some SMBs, investing in such a dynamic platform can result in excessive and unnecessary costs.
The Leading Competitors
After a 2010 update, SharePoint was reported as being used by 78% of Fortune 500 companies, including the Associated Press, Toyota, UPS and Monsanto among other business giants. However, as Cloud innovation continues to sweep the business IT market, countless other workflow platforms are entering the game, many of which offer sleek and cost-effective alternatives. Let’s take a look at the top three SharePoint competitors that are giving Microsoft a run for its money:
G Suite
For business owners looking for a basic and affordable Cloud platform, G Suite is a great alternative to SharePoint. Previously known as Google for Work, G Suite offers a variety of email, file sharing, real-time document management and communication tools – much like SharePoint – for a much more affordable price.
Even better? G Suite is 100% Cloud-based, meaning employees can access the platform on any device from anywhere with an internet connection. Though, it should be noted that while G Suite has some administrator control features, they still have some work to do in terms of optimizing this area of the platform.
Huddle
Huddle claims itself to be the #1 SharePoint alternative and they may have a case. Designed specifically for large enterprise users and government agencies, Huddle has made waves in locking down some huge players like NASA, EPSON and the US Department of Defense.
Huddle offers a huge package of dynamic workflow management and collaboration tools and also provides wide-spread integration with other business apps like Salesforce and Centrify, among others. However, it should be noted that since Huddle is designed for large-scale enterprises, the price tag rings in even higher than SharePoint.
Box for Business
At face value, Box for Business may seem like a basic Cloud-storage solution. However, upon closer look, Box for Business serves as a powerful collaboration platform for businesses. The affordable platform goes beyond basic file storage and sharing to include a variety of collaboration, security, mobility and project management tools for SMBs.
The platform offers a variety of compliance and user control features; however, it doesn’t provide in-app document editing and creation capabilities. However, it is fully integrated with Office 365, so it allows Microsoft to fill the content creation gap.
Regardless of industry or size, a workflow management platform is a key strategy for the optimization of any business. Depending on the unique business processes and demands, professionals can choose from a wide variety of tools to make information flow easier and get projects done quicker. These are only a few of the SharePoint alternatives and business owners can find a variety of research online to narrow down the solution best for them.
Overall, SharePoint offers the most comprehensive and feature-rich platforms for business workflow management. However, for SMBs who are only looking for specific features, it may be smarter to check out some of the SharePoint alternatives that are popping up on the market. While these alternatives may not have the ‘fully-loaded’ style that SharePoint does, they offer cost-effective solutions for SMBs looking to fill more basic workflow and data management requirements.

Microsoft Outlook 2016 Special Insider Secrets

Microsoft Outlook 2016 Special Insider Secrets

Save Time and Increase Productivity.
Learn What Insiders Know About Using Microsoft Outlook.
Do you know how to use Microsoft Outlook to its fullest potential?  Not understanding how to use Outlook is like not understanding how to do your job. It’s a valuable tool that’s used by hundreds of millions of people around the world. Microsoft Outlook is designed to make your workday easier. It incorporates everything you need to keep up with emails, appointments, tasks and much more.
Some of the reasons business owners like Microsoft Outlook:

It’s integrated with Microsoft’s other products. You can bring in Word, Excel and OneNote to name a few.
You can centralize all your email addresses in one place. Link up to each of your email addresses and manage them all in one place. Plus, you can synchronize Office 2016 with your other devices, like your smartphone.
It also includes a Calendar & Task Manager to organize and manage your appointments and to-dos (and others’).
It’s time-saving, flexibility and productivity features help make your life so much easier.

Outlook provides many options for customization:
Emails
Change the color and contrast of Outlook. You can also use a picture or color as the background, add a text watermark to your emails.
Customize emails with the fonts you prefer. Change the default font for various email messages you send, or a specific font for messages that you forward or reply to.

Create signatures for your different email accounts.
Create personalized signatures for your email messages: include text, images, your electronic business card, a logo, or even an image of your handwritten signature. Signatures can be added automatically to all outgoing messages, or you can choose which messages should use a specific signature.

Setup sound alerts when new emails come in.
A sound can play when a new email message arrives. The default sound is a short .wav audio file, but you can change it to any .wav file of your choice.

Establish tracking options with delivery receipts.
A delivery receipt confirms delivery of your email message to the recipient’s mailbox.

Clutter: This is where you can place low priority emails you want to read later. Clutter helps you filter these low-priority emails saving time for your most important messages. Office 2016 remembers “Clutter” emails if you want.  If Clutter isn’t for you, you can TURN IT OFF.

Create folders and subfolders: You can base these on topics, senders, organizations, projects, etc.—Whatever works for you and organize your emails under the subjects you choose. Use folders in Outlook to move email messages, add a folder to your Favorites, and set a rule to move specific emails out of your inbox.

Calendars
Outlook 2016 calendars have all the tools and functionality you’ve relied on in the past, with improved features to help you manage your time.

Set up multiple calendars (e.g., personal, business, health, etc.).
Create appointments easily and share them with your contacts.
Scheduling assistant lets you access others’ calendars that you’re authorized to view (and vice versa).
Set reminders, reoccurring appointments/meetings, alerts, and more.
View your calendar by day, week, month, and year.

Contacts
You can also import contacts to Outlook from other email providers using the Outlook Import/Export wizard. Import a csv file, Excel spreadsheet, or vCard.
Your contacts are linked to your email accounts, so you can simply key a name in the “To” field, and your contact’s email address will appear.
Set permission for a specific contact (delegate) to view your emails while you’re on vacation. Plus, you can give this person access to your calendar, tasks, and so on, as appropriate. One delegate can take care of your email, another your tasks, etc.
Tools
Always know how much space is left in your account.
Notify those emailing you that you aren’t available during a particular period of time with Out of Office. You set up a specific message you want others to see.
Even set up different messages for people inside or outside your organization. (Outlook will remind you that the “Out of Office” message is turned on so you don’t forget when you return.)
As mentioned above, similar to having an assistant help you manage your incoming paper mail, you can use Microsoft Outlook to allow a delegate, to receive and respond to e-mail messages and meeting requests and responses on your behalf.
You can also grant additional permissions that allow your delegate to read, create, or have more control over items in your Microsoft Exchange Server mailbox—And, set more than one delegate and permissions for various tasks.
Tasks
Outlook 2016’s Task Management helps you accomplish to-dos faster and easier.

Categorize your tasks with color codes.
Ping reminders for tasks.
Check-off tasks when complete.

Create tasks for others as well. Outlook integrates tasks with your emails so you can assign a task to a recipient.  The task will show up in their task list.
More Microsoft Outlook 2016 Insider Tips
The Help Window
The Help system in Outlook 2016 is greatly improved—It’s a lot more intuitive. It actually goes beyond helping you to nearly doing the task for you. The Help button has changed—There’s a text box with a little light bulb at the top of the screen that says: “Tell me what you want to do.” Click the box and simply key in what you need.  Outlook will display a list for you to try, or take you where you need to go.  For example, if you want to set up a signature in Outlook, just key in “signature” and it will take you right to the feature you want to access.  Rather than telling you how to do it, Outlook presents the screen to help you set up a signature.
Keyboard Shortcuts
Some of these you may be familiar with, and others will be completely new to you. With shortcuts, you don’t need to use your mouse – just your keyboard. Over time, this will save you a lot of time and effort. The purpose of Keyboard Shortcuts is to save time.  Keep a list of these handy until you memorize them.
Check out Ctrl+V. What’s great about this is that when you copy a block or line of text, it will take you directly to a new email.
The Ctrl+Shift+ V option is another great timesaver.  It’s the “move items menu.”  It lets you move emails automatically to your folders.  If you have lots of folders like I do, this is very helpful.
Another is to use Ctrl+G when in the Outlook calendar.  It brings up “go-to” dates. If you want to see what you’ve scheduled for a certain date, rather than scrolling through the calendar, simply key in the date and the calendar will take you there.
Note: If you right-click in Outlook or any of the Microsoft programs, you’ll see underlined letters on the menu.  This will show you what hotkeys to use until you memorize them.
Productivity & Calendars
Conversation View
If you have a lot of emails and email threads, consider using the conversation view. This gives you the option to have your email conversations linked together, rather than separately.
Simply:

Click the View tab at the top of your Outlook home screen.
Check the box that says Conversations.
Select the folder you want to apply for the Show as Conversation view too.

Now, instead of searching for all the messages belonging to a conversation in multiple folders, Outlook does the organizing and pulls together messages that belong together.  You can apply this option to all your folders, just your inbox, or an active folder.
Now your emails show up as a threaded conversation where you can review everything that was written. The most recent message appears at the top.  You can also open up each message if you wish.  Plus, as you see here, the calendar showed up on the right.  Outlook is smart enough that it knows you’re talking about a specific date.  If you have “Location” enabled, you can key in the location of your meeting (here it’s a lunch).  Email and calendars go hand-in-hand to save you time and effort.
You can also use the calendar to set up web meetings.  The Skype for Business Meeting button can be added at the top of your email or calendar scheduling screens. You do this the same way you schedule meetings normally but with one or two extra clicks. If your account is configured for dial-in conferencing, the Skype for Business meeting request will automatically include call-in information (phone number and conference ID).
You can invite people to your meeting, and for those in your organization, you’ll be able to view their availability as well.  Outlook goes one step further and provides a suggested time button that will work for everyone. Once you send the invite, it will pop up on your screen with an actual link to the meeting. There are other ways to customize your Skype meetings, such as user privacy or public options.
Meeting Notes
Use OneNote 2016 to take your meeting notes and share them right from Outlook.
OneNote and Outlook work together seamlessly, showing the meeting time, place and participants.  After the meeting, it will post a check next to the name of the people who attended the meeting.  You can go back and review this at any time to keep tabs on who was at a meeting or not. Plus, your meeting notes will always be available by just going to the date of the meeting on your calendar.
Share Your Calendar
If you want to share your calendar with someone, you can invite them to accept it and add your calendar to theirs.  You can also request to see the recipient’s calendar.  This is a great way to keep up with what certain employees are doing and to share your important events with them.
You can limit what you share by setting permissions. And, you can allow your calendar to be read-only or read-and-write—say, if you want your assistant to edit or change times and dates for events. You can also set permissions so you are the only one who can delete entries (or not!).  There’s so much you can do with the Outlook Calendar to make your life easier.
Quicksteps, Rules and Search Folders
Quicksteps
Quicksteps are for things you want to review before you take action. If you perform certain tasks on a regular basis, Outlook’s Quicksteps feature can really save you time.  They are similar to macros and automated actions where you can reduce multiple-step tasks into one single click of the mouse.
You’ll find Quicksteps in the Mail module in the middle of the Ribbon’s Home tab. The Quicksteps box is visible only when using the Mail module. However, you can use Quicksteps to speed up actions with most of Outlook’s modules, such as Calendar or Tasks.
You can apply Quicksteps to individual folders, messages, and just about everything you do in Outlook. It allows you to essentially apply Rules, but then take actions on them. For example, if someone sends you a message and you want it stored in a particular folder, you would set a Rule for this.
Where you use Quicksteps is when you want something to occur after a Rule is set, or for any repeated actions.  If you get a customer request for a part, you can set a Quickstep to send an email acknowledging the request, and have the request then sent over to the proper people to send out the part
There are default Quicksteps you can use, or you can set up your own customized ones as seen below.
Finally, set a folder location where you want your Quicksteps email to go.  In the Conversation View, you’ll be able to see exactly where the folder is located.  You can even set a Shortcut Key for your customized Quicksteps.  How’s that for saving time?
Rules
Rules are for messages that can receive action before you review them.  Say, you get way too many emails that are cc’d on you and that you don’t need to take action on. You can set a Rule where these go to an Inbox cc folder.  Simply go to the top ribbon where it says Rules, and create one of the Create Rules screen in Advanced Options.
You’ll be presented with a number of options to help you set the specific Rule you want. You can also apply the Rule to messages that you’ve already stored in your inbox or folders. You can change these Rules at any time.
You can also set Rules for conditional formatting.  If you want emails to show up as a different color for easy identification, or if you want them in a bolder text, etc.  There are as many options as you can come up with.
Search Folders
Search Folders shows up in your menu list on the left in Outlook.  Simply click on it to create a new Search Folder.  This is a handy feature if you have a lot of folders.  You can set it to automate searches you perform frequently.
Let’s say you get a lot of emails from “Client A.”  In their folder, you may have invoices stored as well as emails.  You can search for the invoices by setting up a Search Folder that has specific custom search terms like “Invoices from Client A.”

Select the Folder menu.
In the New group, click New Search Folder.
From the Select a Search Folder list, click Create a custom Search Folder.
Under Customize Search Folder, click Choose.
Type a name for your custom Search Folder.
Click Criteria, and then select the options that you want.

No more scrolling through Client A folders for their invoices.  Outlook will do this automatically.
One caveat:  This is primarily a function for the Outlook Desktop Version.  This stays locally on your individual machine. It will not show up in the Web version—Microsoft is working on this.
Forms, Templates and Quick Parts
Forms and Templates are for frequently sent emails, where Quick Parts is for frequently used information.
Forms
Custom forms are often helpful for capturing user feedback. You can easily create interactive custom fillable user forms in Outlook. You can customize a form by hiding, adding, or replacing portions of the standard form pages, or the entire page.

On the Developer tab, in the Custom Forms group, click Design a Form, and then select the standard form on which to base your custom form.
Add the fields, controls, and code that you want to your new form.
Set form attributes for the custom form.
Publish the form.

Embed voting buttons in your email to survey your recipients about a particular topic (such as, “When’s the best date and time for a meeting?”). Voting buttons are a great way to poll people, especially when communicating with large groups.
Templates
Use Outlook’s templates for your messages, or create your own. Use email templates to send messages that include information that rarely changes from message to message. You can also insert icons, photos, and tables into your messages.
You can use email templates to send messages that include information that doesn’t change frequently from message to message. Compose and save a message as a template, and then reuse it when you want to. If you want, new information can be added before the template is sent as an email message.
The first step is to design your email template. Simply create a new email in Outlook and design it to your preference.

In the message body, enter the content that you want.
In the message window, click the File tab.
Click Save As.
In the Save As dialog box, in the Save as type list, click Outlook Template.
In the File name box, type a name for your template, and then click Save.

Make sure you save it as “Outlook Template” and not as anything else. You can change the name of the template of course. If you want to be able to find it easily then I suggest you don’t change the default save location but keep it in the Outlook 2016 folders. You can also choose to create your own folder and save them all there.
Quick Parts
If you want to create reusable content for your messages, Quick Parts is the answer. Use Quickparts to insert a standard set of words you use often. Use the Quick Parts Gallery to create, store, and locate content, including AutoText, document properties such as title and author, and fields.
Unlike templates, it doesn’t require specialized knowledge. They can be comprised of text, document properties, fields, tables, graphics, and more.
To create Quick Parts:

Key in the text you want to use in a Quick Part into a new email message.
Select the text block and click the Quick Parts icon on the Insert ribbon tab.
Select “Save selection” to the Quick Part Gallery, at the bottom.
Complete the New Building Block dialog and click Ok to save it.

How to Speed Up Outlook Searches
A lot of organizations still use pst. files.  These are files that save everything attached to your Outlook account and saved locally.  This isn’t a good idea.  The files in Microsoft Exchange are saved to the cloud instead.  If you save files to your local machine regularly, they can be corrupted, the files may become so large that you run out of space and performance issues, and it will cause your file server to get bogged down. It’s recommended that you don’t use pst. files.
What you should do instead is to archive your files automatically to your email inbox isn’t so large.  You can set parameters for this as needed.  Or you can also re-index your Outlook folders.  This will rebuild and speed up your searches.
For more information on anything we’ve presented here, or for a complimentary demo of Microsoft Outlook 2016 for you and your employees, contact the Microsoft experts at {company} at {phone} or {email}

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Black Friday Deals – Target

Black Friday Deals – Target

Black Friday deals seem like they begin earlier every year. Most of the bigger retailers don’t even wait until Friday to roll out the specials on big-ticket or most wanted items.

We are here to offer you some insight into this year’s tech deals. Whether it’s about a new 4K TV or how to get that great new gaming system running, we will do our best to help make your Black Friday tech shopping a bit less stressful.
But is it worth your time and aggravation to wait in line half the day or more on Thanksgiving, or should you stay home and overeat on turkey and stuffing? After all, the same retailers will have the same items available (mostly) on their website for the same prices and quantities, but with less physical violence over a toaster oven.
Next up on the Black Friday shopping list is Target. The red retailer plans to open its doors at 6:00PM Thursday, Thanksgiving night and close at midnight. They will reopen at 6:00AM Friday morning. Target’s ad sports a wide variety of tech, most of which is similar or the same as rivals Wal-Mart and Best Buy. For example, the Google Home Mini is on sale at all three retailers for $29, but if you pick one up at Target you receive a free $10 gift card.
The Xbox One S 500GB console is on sale for $189 and gets you a free $25 gift card with purchase. 4K TVs are again front and center here, with the 58” Samsung 4K Smart TV for $649 and 49” TCL 4K TV with built-in Roku are the highlights. However, all TVs at Target will be on sale during this time.
For fans of Netflix’s Stranger Things, you can nab a copy of season one on DVD for just $10, and it’s only available at Target. Other tech highlights are: The Canon Rebel T6 DSLR camera for $450 ($300 off), 10.5” iPad Pro for $530 ($120 off), Samsung Galaxy Tab A for $180 ($100 off), and Call of Duty World War II for $45 ($15 off). Target is also offering a selection of video games and movies at sharply discounted prices with limited quantities. As with the other retailers, selections will vary by store, so check online for a similar deal.
As was the situation with Best Buy, many of the same deals can be found on the Target website, with free shipping all weekend long. [MSP NAME] wants you to have a happy Thanksgiving and a productive Black Friday experience. Look for more Black Friday tips from us tomorrow.