Blog / Reports / Resources

Predictive analytics may not tell your future, but using it can increase your company’s fortunes.   Each time you buy something online, you’re providing more than just your name, address and credit card number. Websites collect a vast treasure trove of valuable...

As a business owner in Canada, the Internet is crucial to our operations, productivity and success.  How important is the Internet to you? Would you go as far to say that it’s essential for a decent quality of life? Thankfully, the lawmakers in Canada believe it is....

G-Suite is Google’s new cloud-based collection of business applications. Should you make the switch from Office 365 Business? It’s no secret that I’m obsessed with Microsoft’s Office 365 Business. However, after hearing about the recent updates to Google’s G...

The Prevalence of Cybercrime Cybercrime is the fastest growing economic crime throughout the world, with countries such as the US and UK seeing double-digit growth every year. Preventing criminals from taking control of your digital assets is essential. This requires...

“Content is king.” This is an old expression dating back to 1996 (ancient history where the Internet is concerned).  This point was repeated in an article by Bill Gates. Gates tells us where he believes the Internet is heading, and stressed the importance of using...

Safari Technology Preview lets you check out the cool, new functionality that will be available in forthcoming releases.  It provides developers with the best way to view upcoming web technologies in macOS and iOS (including visual effects, the latest layout...

Driving transformational change in your business can be difficult. However, the right technology partner can help by bridging the knowledge and implementation gap.  Disruption is the name of the game today.  Employers find it more difficult than ever to hire...

AirBar for the MacBook Air provides the ability to seamlessly activate touch and gesture functionalities.   Even though it’s a few years old, Apple’s 13″ MacBook Air is still an impressive device. For $999 you get: 128 GB of flash-based storage on a...

Email marketing is far from dead. In fact, it’s seen increased success in recent years. Both prospects and marketers find it to be one of the most flexible, useful channels for staying in contact. Sending emails won’t help you succeed unless you use the right tools....

The recently discovered Fruitfly can have serious implications for your business. You must take a proactive approach to cybersecurity to keep your data secure. Whenever a new hacking technique or virus appears, you must pay attention. This is the case with a new...

On July 5th, 2017, disaster struck a series of hospital networks in Michigan. Caro Community Hospital, Caro Medical Clinic and Caro Quick Care all lost access to not only their desktop and laptop computers, but also phones, email services and even patient records. A...

Do you know how to customize Windows 10 to fit your needs? If your job requires work on a PC every day, even the smallest details can make a huge difference. Flexibility has never been a selling point for Windows. But, with the release of Windows 10, Microsoft has...

Do you need to incorporate updated technology into your existing network? Is your small or medium-sized business taking full advantage of today’s technological capabilities? If you answered, “Yes,” then you deserve a hearty congratulation. However, if your...

Are you tired of the high cost of using a traditional business phone system? You can save money while still getting the same quality with a VoIP System for your business.   Over half of the homes in the U.S. depend solely on cellphones for phone service. The remaining...

Are you wondering if your business can benefit from using Office 365 Business? Stop wondering. It will. I work with a wide range of clients who run various types of businesses. Whether a client is a solopreneur who’s just starting out, or someone who’s been at the...

Do you use a wired or wireless connection to access and transmit data? You may not think that it matters which you use, but it does. When businesses set up, upgrade or relocate their data systems, they have a significant decision to make—What data can be accessed via...

Even the smallest business isn’t immune from the threat of cybercrime. Are you doing enough to protect your business from becoming a victim?   The ransomware panic caused by WannaCry and Petya affected tens of thousands of computers throughout the world. However,...

Data laws are in the process of changing yet again. Is your business prepared?  The EU’s General Data Protection Regulation (GDPR) provides new oversight into how organizations are, and should be, handling and protecting the personal data of users. Personal data...

  Did you grow up loving MS Paint? Microsoft is replacing it on future Window operating systems, but don’t worry, it’s still being supported.   1985 was a great year. It gave us such classics as the time-defying DeLorean in Back to the Future, the...

Apple just issued a security update that you must download as soon as possible.   We’re more dependent on our mobile devices now than ever before, making mobile essential. Viruses don’t just affect desktop or laptop computers. With millions of iPhone and Android...

IT consultations aren’t just for the “big guys.” Startups and small businesses can benefit, as well. IT consultations can go far beyond simply providing technology information. The right consultant can help you lay out a roadmap for future upgrades, increase...

Radio and television station KQED has been taken “back to the stone ages” because of an advanced ransomware attack launched in June of 2017.  No one is sure how the ransomware got into KQED’s system. Ransomware brought this public television and radio...

The technological resources that your small business uses on a daily basis are more than just “tools” in the traditional sense. In many ways, they’re the very foundation from which your 21st-century operations are built. IT is how you communicate...

To say that cyberattacks are dangerous to the health and success of a small business is something of an understatement. According to one study, an incredible 60% of all small businesses close their doors within just six months of a successful cyberattack taking place....

If you think ransomware was the most sophisticated type of cyberattack, think again. CEO fraud attacks are on the rise, and they may be one of the most lucrative forms of cyber intrusion today. CEO fraud is the latest form of email-based cyberattacks—And has a 90%...

For most businesses, technology is something of a double-edged sword. On the one hand, it helps you run your business and remain competitive. On the other hand, updating hardware and software requires ongoing investments in time and money. Technology is evolving...

As smartphones, tablets and other mobile devices become a more essential part of our lives with each passing day, the same must become true in terms of mobile security. Viruses don’t just affect desktop and laptop computers – with millions upon millions of...

You spend a lot of time commuting—Don’t let this time go to waste! Skype and BMW want to help you be more productive while driving.   How much time do you spend behind the wheel each year? If you’re like the average American, you drive an incredible 290...

Need a fast Windows screenshot? We’ll show you how to do it! Do you need to take a quick Windows screenshot for work or fun, but can’t figure out how to do it? Don’t worry: Our guide will show you just how it’s done. Copy the Screen for Posts...

A discussion of how to best go about taking complicated IT concepts and communicating them to your team in the right way. The world of information technology is something of a natural contradiction. On the one hand, the resources that we depend so heavily on are...

Guest Access for Microsoft Teams has been reportedly delayed as of June 2017 and there has not yet been anything announced as to when it will be released.   Microsoft Teams Guest Access is being delayed until later this year, despite an intended launch of June 2017....

Here Are a Few Smart Communication Tips.  Talking to vendor tech support doesn’t have to be a challenge. Here are the top things to keep in mind.  Organizations’ relationships with their vendors and service providers aren’t always perfect. Whether...

Looking for a reliable data recovery solution in Nashville? Choose CTC Networks.   The threat of major data loss is one that a worrying number of businesses don’t take as seriously as they should. There is an “it could never happen to me” attitude...

LinkedIn can be a powerful engagement and SEO tool — if you use it correctly. For B2B companies and growing businesses looking to expand their reach, LinkedIn is an often-underutilized platform: It’s not just about networking – it has tremendous brand-building...

Outlook has been redesigned to take advantage of the capabilities of mobile platforms, with new features introduced for iOS and Android smartphones and devices.   Depending on audience and demographic, 20% to 75% of emails will be opened by mobile users. It’s...

The GDPR brings a new set of data regulations: Here’s what to know and if you need to do anything.   Over the past several months, conversations have arisen concerning the new GDPR, or General Data Protection Regulation created by the EU. It’s quickly...

Living in rural American often means lack of Internet access. Is it possible to get broadband in the country? What’s happening to fix the rural-urban digital divide?   Currently, 34 million Americans don’t have access to broadband. If you’re used to...

Data solutions can bring needed change to NPOs: Here’s why a managed services provider is the answer. One of the most annoying things for nonprofit organizations is finding that their real goals – their mission statements – keep getting obstructed by the small...

Boutique corporate outsourcing is on the rise: Here’s why that’s great news for small local companies. There’s an important, growing trend in the outsourcing industry: A move toward outsourcing locally by partnering with local firms that are...