Blog / Reports / Resources
Become A Microsoft Excel Superstar Overnight!
With the 2016 version of Excel, Microsoft has really upped the game for people who aren’t great with numbers. You can now easily use one-click access that can be customized to provide the functionality you need. This is the first of a three-part series about...
The 9 Biggest Website Design Mistakes That Business Owners Make
With a great looking, professional website, your business can compete in today’s complex marketplace. Since your website is the first thing consumers see, it has to make a great first impression. Otherwise, you may find your traffic declining and conversions down. A...
Microsoft Is Calling Every Single User For Feedback
Are you an expert at using Microsoft products? Microsoft wants to hear from you — and wants to make your feedback part of an update — but first, they need to know what you think. How can they find out? How often do you use a Microsoft product? Are you a...
How Much Is Your Life Worth?
With cybersecurity efforts increasing and becoming more sophisticated in approach, cybercriminals are resorting to extreme tactics. What measures can you take to protect yourself and your identity? Healthcare is a hot topic these days. Costs are skyrocketing, and...
Problems with Two-Factor Authentication in Office 365?
We noticed that some people are having problems using Microsoft Office 365 with two-factor authentication (2FA) (also known as multi-factor authentication). We have a few tips for you here. First: It’s important to know that when your admin sets up 2FA...
Are You Playing The Internet’s Latest Game Of Cops And Robbers?
Make no mistake – if you show the slightest bit of weakness around a bully, they will pounce. The Internet is no different, with hackers just waiting for a cybersecurity vulnerability to seize their opportunity. The latest form of cyberterrorism to take root and have...
Hiring an IT Company? Make Sure You Ask These 25 Essential Questions!
Selecting a company to maintain your technology is one of the most important decisions you can make for your business. You must find the most competent and reliable IT support provider in your area. How do you know if the IT company you’re considering is right...
From Unaware Interns To Evil Executives: How To Say Sayonara With Skill
It’s never easy to terminate an employee. The skill of firing with flair is a sensitive but necessary process that everyone should learn! It happens to the best of us. We post an advertisement for an available position on job boards across the Internet. We scour...
My IT is Compliant, So I Guess That Means It’s Secure, Right?
Short answer? No. Despite what you may have been led to believe, there’s a big difference between compliance and security. IT compliance and security are not the same. IT Security refers to the best practices and IT solutions used to protect your technology...
Having Problems with Two-Factor Authentication for Office 365?
We noticed that some people are having problems using Microsoft Office 365 with two-factor authentication (2FA) (also known as multi-factor authentication). We have a few tips for you here. First: It’s important to know that when your admin sets up 2FA for your...
Who Is Providing IT Services for your Optometry Practice?
We all know that Optical Coherence Tomography was a gamechanger. It has allowed us to see the structures of the eye in a level of definition thought impossible earlier. As a result, we can diagnose pathologies like glaucoma, macular degeneration, and diabetic...
Will The (Cloud) Storage Wars Draw Blood?
Modern professional relationships require digital processes, like email, collaborative software, and file sharing. The cloud has opened up incredible possibilities beyond imagination a mere decade ago, but which is the right choice? The competition is seriously fierce...
Is Your Business Hemorrhaging Money?
Hint: It Will If Your IT Network Goes Down. You’re lying in bed, almost asleep when, “Oh no! Another lightning strike -that means the power probably went out in the office!” Does the sound of thunder keep you awake at night wondering if your IT network...
Tired Of Amateur Hour? Learn How To Use Excel Like A Pro
With the 2016 version of Excel, Microsoft has really upped the game for people who aren’t great with numbers. You can now easily use one-click access that can be customized to provide the functionality you need. This is the first of a three-part series about...
Battle To The Death – Three Virtual Assistants Enter; Only One Will Survive
First, there was Siri, then Cortana, and then Alexa. Each virtual assistant comes equipped with a rich package of features and capabilities, but who is the best in the business? Every April, organizations big and small all over celebrate Administrative Assistants Day...
America Is Falling Behind…
Will You Be Ready When 5G Finally Gets Here? 5G Network Technology seems to be overdue in America. We now have so many smart homes, smart cars and smartphones just crying out for a better network. Add to that the huge advancements in machine learning and...
Agony! My Phone Got Hacked at a Football Game!
My husband and I our local football team. We’ve been die-hard fans since we were children. And as season ticket holders, we rarely miss any home games. However, the last game was a nightmare for me. Not because the my team played poorly, but because my phone...
CRA Issues Urgent Warning To Canadian Business Owners
Phishing Season Is Here – Do Your Employees Know What To Look For? Tax season is one of the most active times of the year for cybercriminals – without the right IT security support, your business could be an easy target. It’s that time of year again...
Get Into the Game!
The Competition is Fierce in the World of Sports and Wearable Devices. Wearable technology in sports is now commonplace as multiple teams and coaches look for ways to gain an advantage over their competitors. These wearable devices also allow non-professional athletes...
Is Alexa Going To Take Over The World?
Amazon’s virtual assistant is designed to support home and office automation, maximize efficiency and save user time and money. Can Alexa’s automation of professional processes translate into profit – and conquer the business world? It’s no surprise to most consumers...
Could There Be A Dinosaur Among Us Today?
Stranger things have happened – but in this case, we take a look at how the death of a Tyrannosaurus rex relates to your computer. Sue Hendrickson was just poking around a cliff while waiting for a flat tire to be repaired when she made the most extraordinary...
News Flash! Massive Data Breach in Orlando Florida!
You Have Rights – Demand Them! A statement from the Florida Virtual School Program (FLVS) revealed that a data breach involving the personal information of students occurred between May 6, 2016, and Feb. 12, 2018, but it wasn’t reported until March 9,...
Want To Be At The Top of Your Game?
Do What Professional Sports Teams Do—Use Analytics. To win in any sport, coaches used to rely solely on their knowledge, experience and “gut.” Today, they have another source to rely on–analytics. And those who don’t take advantage of it will fall...
Avoid the Pain! – Get Cybersecurity for Dental – What You Need to Know About Protecting Your Practice
You wouldn’t think that dental offices would be prime targets for cybercriminals, but they are. After all, your office houses a lot of critical information that cybercriminals can use both against you and your valued clients. Cybersecurity for dental practices is now...
Win The Internet (For Free!) with Google
The Internet of Things – and of course, the Internet –has created an endless network of connectivity. Consumers have embraced living in a digital world, and all the ways the Internet makes day-to-day life easier. Is there one single piece of information you wish...
Tired Of Juggling The Many Apps Your Team Uses?
Integrate and Collaborate Seamlessly Microsoft Teams Microsoft Teams has become the go-to chat-based workspace in Office 365. It’s more than just a hub for teamwork. It’s even customizable for each type of team. Microsoft Teams is perfect for one-on-one...
Has Microsoft Won The War?
In the Professional Productivity Wars, Microsoft is the reigning victor, but that wasn’t always the case. The 1980’s were a crazy time. MC Hammer wore baggy pants that became a major trend, Madonna wore the equivalent of metallic traffic cones as a top,...
Do Your Employees Think Of Your Meetings As Nap Time?
Weekly leadership meetings can be boring for everyone involved. It can be difficult to get anything real, tangible or important accomplished – unless you have the right strategy put in place. The concept of the leadership meeting started out with the proper...
Tired of Your Local Shock Jockeys?
Give Free Global Radio A Try Instead Listening to free, global radio stations is a great way to broaden your horizons and liven up your listen to habits. It’s also a lot easier than you may think. Why Listen to Global Radio? Many people are saying that radio is...
Exploring The Dark Net and Deep Web – What Are They, Really?
Though terms like the Dark Web and Deep Web are often used interchangeably, they aren’t the same place at all – read on to learn everything you need to know about both. The term Deep Web is used to describe any content that is not indexed by Google. These...
Tell Me – Why Aren’t You Using Microsoft Teams?
Don’t You Want to Be in Control of Your Business? Guest post by one of our legal IT support clients. I’m an attorney who owns a law practice with four offices throughout the state of Virginia. It’s essential that my employees and I stay connected on the...
Stop Taking Unnecessary Risks!
Follow These 3 Easy Steps To Stay Safe If you’ve ever been a victim of identity theft or have been affected by a cybersecurity data breach, you remember the anger and frustration you felt at a violation you had no control over. Don’t feel defeated – arm...
Vanilla Ice Was Right – “Stop. Collaborate and listen!”
Microsoft Teams provides a rich environment with a wealth of apps and features, including a customizable user experience. Here are tips for making the most of Microsoft Teams. In 1989, Robert Van Winkle (better known by his stage name, Vanilla Ice) gave the world...
Is Organizing Your Staff A Little Like Herding Cats?
Stop Struggling – Try Microsoft’s Team Planner Microsoft’s latest and greatest app is called Team Planner. It’s an amazing tool that lets people organize any task. Of course, it was developed with corporate America in mind, but this type of app...
Unlock The Secrets Beneath The Surface
Microsoft has released the newest addition to its Surface product line-up – the Surface Book 2. We take a look at hidden secrets of this gadget and see what new features make it worthy of an upgrade from the original Surface Book. Gone are the days when Microsoft was...
Are You Using Windows Installer?
You May Be Sabotaging Yourself! This latest cyber-attack uses Windows Installer to download malware onto your computers. What is CVE-2017-11882, and what does it do? How should you detect and protect against it? What other similar malware attacks have come up in the...
Get Into the Flow Of Things… Automate Tasks and Eliminate Workflow Waste!
Cloud-based file storage is an amazing convenience, giving users the ability to access files from anywhere and share them with colleagues. When users have more than one cloud-based storage solution, needing the same files stored in each can be tedious and confusing –...
There’s No Room For Slack In Teams
Once the darling of the group communication platform market, Slack is lacking compared to one of the newest market entries. Microsoft Teams aims to challenge Slack in every aspect with fancy features and robust capabilities. The team behind Slack, the...
How To Master Microsoft Word’s Advanced Features
Are you still using Microsoft Word the old-fashioned way? Upgrade your skills from amateur to awesome today! From the time a business is established, the goal is growth and revenue. In the professional world, revenue and growth are hand-in-hand, but rare is the...
I Was Hacked – Don’t Make The Same Mistakes I Did
I wish I knew all of this a few months ago. I’m writing to tell everyone who will read this that the email you think is from a trusted source may really be from a hacker. Last fall, a new, sophisticated spear-phishing campaign was sent to employees that...