Blog / Reports / Resources
Happy Independence Day!
On July 4th we as Americans honor the formation of the union we call The United States of America. Whether enjoying the holiday at the beach; a backyard barbeque; watching a fireworks celebration in the city; working hard in the office or shop; or marching in a local...
How To Migrate To Microsoft Office 365
Help! How Do We Migrate To Office 365? YOUR MICROSOFT OFFICE 365 MIGRATION CHECKLIST First, let’s talk about why you should use Microsoft Office 365. It’s simple… If you do, you’ll have a full-featured, cloud-based office productivity tool that can help you work...
Selecting A Cloud Service Provider (Questions/Answers)
How Do You Know That You Can Trust Your Cloud Provider? 8 Important Questions You Should Ask Whatever industry your business may be in, chances are you’re using some form of cloud solution in your daily work life. From food service to retail and construction, from...
How to Download a Facebook Live Video
There are many reasons why you would want to download a live video from Facebook, whether it is yours or someone else’s. Sometimes a video is shared into a very active group and finding it later would be a bit tasking. Another reason why someone may want to download...
Do “IT” Faster with Microsoft
Time is money, but most of us value both. Microsoft knows how important these two things are. They have developed some programs that will help you work faster with your computer or preferred device. This article will review some helpful features from Microsoft that...
Work Together with Microsoft
We are all familiar with a situation where we are not able to find a suitable meeting place or time because all the boardrooms have been booked and our tiny personal offices can barely host more than three people at a time. Yet, you have to work together with other...
Happy Canada Day
We’ll Be Celebrating – But Our Help Desk Will Still Be Here For You And Your Staff On July 1st, we as Canadians, honour the formation of the union we call home. Whether enjoying the holiday at a cottage; watching a fireworks celebration in the city; working hard in...
Cyber Security Returns on Investment (Questions/Answers)
When most organizations are presented with the words “Cyber Security,” they often start imagining how much it’s going to cost them to install and maintain strong security measures. At the same time, there’s that gnawing feeling of stress about what would happen if any...
Understanding Microsoft Office 365 (Product Review)
This article is basically an overview of what Microsoft Office 365 is. Virtually, there is nothing new especially to those who are already using Microsoft Office products; only a few enhancements to better your user experience. To start off, we...
How to Set Up a Microsoft Bookings Site (Questions/Answers)
If you own a small business that deals in offering services to the public, scheduling appointments is often part of your daily routine. You may find yourself playing phone tag so much that you sometimes lose focus on your clients. Being a small business, you may have...
2018 Cybercrime Statistics (Reference Material)
2018 Top Cybercrime Facts and Why You Should Care 2017 saw some of the most devastating high-profile cyber attacks in the history of business. This happened despite tech giants constantly releasing security patches and updates. As the number of such attacks continues...
Creating A Macro in Microsoft Excel (Tutorial)
A foolproof guide for increasing efficiency in Excel Excel often gets a bad rap. It is misunderstood as the groan-inducing, spreadsheet monster with tricky-to-navigate features. However, the truth about Excel lies in the user’s commitment to making the most out of the...
Microsoft Common Security Threats (Questions/Answers)
Common Security Threats and How Microsoft Security Helps Mitigate Them Advanced modern technologies such as cloud computing and virtualization have completely revolutionized the workforce. Remote working arrangements have now become increasingly commonplace. Along...
Online Gaming Addiction Deemed a Classified Disease by World Health Organization
Exploring strategies for understanding and responding to online gaming addiction It’s no secret that professionals across the healthcare and technology industries have been scratching their heads about online gaming for years. More and more, professionals –...
Microsoft Security: Common Security Threats
Common Security Threats and How Microsoft Security Helps Mitigate Them Advanced modern technologies such as cloud computing and virtualization have completely revolutionized the workforce. Remote working arrangements have now become increasingly commonplace. Along...
Cybersecurity Risks (Problems/Fixes)
The Top 5 Cybersecurity Risks Your Company Hasn’t Considered Exploring the leading cybersecurity threats facing business professionals today There’s no getting around the prevalence of cybercrime today; it’s happening more and more, all across the globe. Even worse?...
4 Tips for Working Securely On Wi-Fi
Have you ever used public Wi-Fi in a coffee shop? – In a hotel? – While sitting at an airport waiting for your flight? We’ve yet to meet a remote worker who can say “no” to all of these questions. Running a business means being a road warrior and using...
Stopping Cyber Threats In Small Business (Training/Education)
Best Way to Improve Cybersecurity? Train Your Employees! Why an informed team is your organizations best defense against cybercriminals Cyber attacks and data loss are the last thing any organization wants to fall victim to. In an increasingly digital workforce,...
Revolutionize Your Company Schedule with Microsoft Staff Hub
New Office app is a scheduling game-changer for managers and employees If there’s one thorn in the side of every business, it’s mastering an efficient and functional schedule for the whole team. Between various levels of employees, diverse job types and differing...
Ohio Fire & Police Hit By Ransomware
Ohio Fire and Police Departments Latest to be Hit by Ransomware Attack US Secret Service investigates after second ransomware infection in a month In April of this year, news broke of a devastating ransomware attack at Riverside Fire and Police Department in Ohio. The...
Did You Know? Your DNA Can Be Hacked!
Cyber Hacks on DNA-Testing Companies Raise Fears about Genetic Data Privacy DNA-testing companies the latest to be targeted by cybercriminals Stories of businesses getting hacked by cybercriminals are pretty much par for the course nowadays. Increasingly, companies...
Tech Tip: Microsoft Excel & Power BI
Taking Data Visualization and Collaboration to the Next Level: Excel and Power BI Integration Data visualization tools are all about helping to make it easier for people to work with their data. An even more important aspect of data visualization is to be able to get...
Work from Anywhere Using Microsoft Office 365 Apps
Have you ever been in a position where you are supposed to work on an assignment or important document but you forgot your laptop or cannot access your desktop? That can be frustrating, but thanks to Microsoft, as long as you can access the internet on your phone or...
Glitch in Encryption Tools Gives Hackers Ability to Forge Digital Signatures
eFail flaw leaves encryption users on guard and encryption providers in ‘patch’ mode Security researchers announced this week that a significant flaw exists among popular encryption tools that are used for encrypting correspondence and digital signatures. Any and all...
Recovery from Ransomware Attack Costing Atlanta Millions
Cyberattacks in Atlanta likely to be the most damaging in US municipal history It was only this past March that the city of Atlanta was hit by a massive ransomware attack. However, city officials are claiming an additional $9.5 million dollars is required for the...
An Important Reminder: Reflecting on the 2017 ATO Hack
Exploring best practices for the management of AUSkey data and access It was just last year that the Australian Taxation Office (ATO), reported that the online ATO portals of countless Australian businesses had been targeted by malicious cybercriminals. The ATO...
What’s New in Microsoft Teams for 2018?
Celebrating its one-year anniversary, Microsoft reports that over 200,000 organizations have downloaded the Teams App. This chat-based workspace is part of Office 365 and developers consistently add new features to make the Teams App even more useful to businesses of...
How to Use Keyboard Shortcuts in Quickbooks Pro
Quickbooks offers users at every level, an enterprise-grade accounting program to track income and expenses. This software package was designed to enable businesses to track financial expenditures and income with the level of detail necessary for complete control of...
June 2018 Update for Office 365
This article will cover a quick overview of the Microsoft Office 365 for June 2018 updates. The first step to making use of monthly or periodical updates is knowing that they exist. Updates simply provide new capabilities to your software or make improvements on the...
Hackers Shortcut Microsoft Office 365 Security
Hackers Discover New Way to Bypass Microsoft’s Office 365 Security Protocols Hackers have discovered an innovative method of getting those malicious URLs in their emails past Office 365’s security protocols. This was first revealed by Avanan, a company that...
Resolving Complexity: Office 365 Updates That Are Taking User Experience to New Heights
Many people usually turn to Microsoft’s online productivity suite, Office 365 because of the apparent breadth and depth of its features, which allow them to accomplish what they are unable to do with other similar products on the market. However, the business...
The Ransomware Threat Is Growing and Here Are the Reasons Why
One of the biggest problems facing American businesses today is Ransomware. In fact, it is becoming a global threat. In 2017, a ransomware attack was launched every 40 seconds and that number has grown exponentially in 2018. What are the main reasons for this type of...
Hmmmmm…What Is Yam Jam?
Yam Jam – The Virtual Town Hall Experience That Brings Your Organization Together If you are an avid user of Office 365 or have in some way expressed interest in Microsoft’s online environment, then you’re probably familiar with Yammer – the freemium enterprise social...
Sensitive Data Stolen From Naval Contractor By Chinese Hackers
Officials recently revealed that a data breach occurred involving a Navy Contractor where hackers working for the Chinese government gained access to highly sensitive data regarding submarine warfare. Included in the breach were top secret plans for the...
Why Your Company Should Switch to Office 365
Undoubtedly, Office 365 has taken the business world as we know it by storm. With each update that Microsoft makes to Office 365, more and more companies are jumping on the Office 365 bandwagon, and for good reason. This enterprise software has something to offer for...
The Business Owner’s Guide to Office 365
Microsoft is considered a key leader in the enterprise software industry. Every year or so, Microsoft releases new products and services and makes updates to their existing software to keep up with the needs of their business users all around the world. Out of all of...
Northcentral Technical College in Wisconsin Targeted by Cyber Thieves
Northcentral Technical College (NTC) in Wisconsin has experienced a crippling cyber attack that shut down most of its classes from Monday through Wednesday. The cyber attack triggered system outages all over the school causing school officials to issue a public notice...
Quickbooks: Need A Quick Refresher?
Need a quick refresher or a complete introduction to one of the most popular small business accounting packages? Quickbooks is one of the top accounting solutions available to small businesses around the globe. However, many business professionals only use a small...
Telus Rolling Out $1 Billion Fibre Optic Network Across Vancouver
Vancouver British Columbia is about to experience its largest technology boom in many years. Telus Corporation, a national telecommunications provider, has announced that they will soon be rolling out a one billion dollar fibre optic network. The network will include...
3 Quick Tips Guaranteed To Protect You From Phishing Attempts
Phishing is one of the most dangerous forms of identity theft. It’s usually presented in the form of pop-ups or spam emails. The majority of account takeovers come from simple phishing attacks where someone in an organization gets tricked into releasing...