Blog / Reports / Resources

When you launch an email campaign, you want your message to be read and understood by as many people as possible, and one way to do that is by making your emails accessible to people with disabilities. Those with visual, cognitive, auditory, or mobility impairments...

You have a lot going on during the business day and beyond, so any short-cut that adds productivity and efficiency to your day is a nice welcome. Microsoft recently updated its Word, Excel, and PowerPoint programs with a nifty even if simple tool: the @mention. You...

On December 17, 1903, Orville and Wilbur Wright made the first successful flight in a mechanically propelled airplane. To celebrate the accomplishment and commemorate the achievements of the brave brothers, December 17 became Wright Brothers Day by a 1959 Presidential...

Facebook has just announced that a Photo API bug gave app developers access to user photos outside of the scope intended for 5.6 million users. This includes granting apps access to Facebook Stories, Marketplace photos, and photos that were uploaded but not shared....

Cyber threats are a genuine danger for businesses, no matter their size or industry. Companies that face data breaches are likely to fail within months after the attack, according to the National Cyber Security Alliance. Security issues can ruin your reputation and...

A recent sextortion scheme highlights the vulnerability users face when their data is stolen and used against them. The widespread threat made it seem as though a hacker had compromising video of a victim taken while visiting adult pornographic websites. The scammers...

The fundamental difference between computer repair and network computer services is that computer repair is a very reactive concept. Something breaks, you call your trusted technician and they make the fix — and bill you for time and materials while your staff...

It seems computer hackers will go to any length to complete their scams and wrestle money out of the hands of their victims. In one of the latest scams to come to light, hackers are finding real passwords and then using them to send emails threatening to expose people...

Attending the top tech events in 2019 is mandatory for managed IT service companies. While it may be impossible to stay ahead of cybercrime, IT professionals should invest time and money to stay proactive to help their clients plan for unidentified threats. Keynote...

Your employees may understand that they risk identity theft every time there’s a major cyber breach at a store they’ve patronized. But do they know that even more of their personal information is available to hackers via their employee benefits plans? It’s a risk that...

WordPress 5.0 was just released to the public on December 6, 2018. According to WordPress’ blog, this new version of the go-to platform for small business websites and blogs will “revolutionize content editing with the introduction of a new block editor...

New tech can be fun and fascinating, but most importantly it solves a need in a person’s life. If you’re trying to choose a Christmas gift for the techie in your life, consider the little problems they’ve been commenting about. Solve that problem...

Regardless of the money businesses invest in cybersecurity, technology is only part of the cybersecurity puzzle. Regardless of new hardware, updated software and the best IT support team, cybersecurity is an ongoing commitment. Cybersecurity must be on the minds of...

Forms of mobile communications and their frequency of use in healthcare have increased significantly over the past decade, as they have across virtually all economic sectors. Today, hospitals support their medical care units with various kinds of modern communications...

Sure, you can purchase Windows applications for a price. With some — like Microsoft Office and Adobe Photoshop — it’s impossible to get around. But there are also many Windows applications out there that are 100% free. Some of them can even replace most of the...

Hackers Know How to Steal Money Anonymously In West Barnstable, Massachusetts, Cape Cod Community College recently fell victim to a phishing scam that resulted in the school losing more than $800,000. The money was taken out of the school’s bank accounts. While...

Even though the word App is relatively new, it has become popular in everyday terminology as its uses have changed lives in the modern world. Almost all mobile phones are now smartphones, so even those individuals who were apprehensive about using new technology now...

No matter the line of business you’re in, outsourcing your IT services to a managed service provider (MSP) provides a world of benefits. Both your internal systems and your online presence will be optimized and streamlined, tech problems will be taken care of right...

Anyone who owns or runs a business knows that there is always more work that could be done, and there are almost endless ways to improve or help the business. Running a business is a full-time enterprise, and a good leader will need to learn how to be efficient to...

Looking for a new computer for your home office? Year-end sales and tax returns often lead to boosted sales in computers. But purchasing a new computer can feel overwhelming. The technology changes quickly and the jargon can be confusing. Here is an explanation of...

As the year-end sale adverts come flooding into our Inboxes and delivered to us in print form, it can often be confusing as to which computer you want to buy.  Here is an explanation of most of the jargon you’ll want to compare when looking at pre-built computers....

As a business owner, it’s up to you to make sure that the information and data collected by your company are secure and protected against the many different types of cyber threats lurking within the dark web. Many people believe it is the responsibility of their...

The Department of Homeland Security and the Federal Bureau of Investigation issued a critical alert Dec. 3, warning users about SamSam ransomware and providing details on what system vulnerabilities permit the pernicious product to be deployed. According to the alert,...

If you own or run a healthcare organization, you probably have someone on staff who acts as your security compliance officer. However, is it their primary job or area of expertise? Having a knowledgeable and experienced security compliance officer or resource is very...

December 7th, 2018, is National Pearl Harbor Remembrance Day. It marks the 78th year since the tremendous military disaster that brought America into World War II. It’s a time for somber reflection and to honor those who made the ultimate sacrifice in that tragedy,...

In this article, we’ll be going over the top seven ways to protect yourself and your business from email phishing attempts. But first, what is phishing? Phishing Defined Although it may sound like a recreational sport, phishing is not a virtuous practice. It is,...

ECommerce platforms are one of the fastest growing trends in business. They allow you to create an online presence where you can display your products, interact with the consumer, handle transactions, and finalize sales all on one convenient platform. You don’t...

In late 2018, the Federal Trade Commission (FTC) issued a stark warning about a massive data breach at a Marriott chain that exposed the records of 500 million people. The latest major corporate breach reinforces the need for companies to invest in multilayered...

SamSam Ransomware is becoming a massive problem for multiple industries across the United States. In fact, the problem is so big that The Department of Homeland Security, (DHS), National Cybersecurity and Communications Integration Center, (NCCIC), and the Federal...

In late September, Apple released the latest version of its Macintosh operating system—MacOS 10.14. Known as Mojave, the update includes a variety of useful tools designed to delight casual and fanatic Apple users alike. Here are the top five new features to look for...

As technology continues to evolve, a growing number of healthcare organizations are deciding to go paperless. There are several important reasons why the healthcare industry is increasingly turning to digital record keeping. 1. Improve Accessibility Continually...

Disk cloning involves copying the contents of a hard drive to a replacement hard drive. It includes the file structure and system files and is used for a backup to upgrade, restore or move the drive data. The contents are typically written to one image file, which...

Efficiency is one of the most challenging objectives for most companies to achieve. To be efficient, a firm needs to focus on optimizing limited resources to achieve the best results possible at the lowest cost. As you probably know from experience, this is far easier...

In order to become a successful business, it has become increasingly crucial maximize online content for current and potential customers and clients. One way to do this is with video. Unfortunately, many business owners and marketing managers stay away from video...

Many organizations are turning to Microsoft Teams as a messaging app for the workplace, and for good reason. Microsoft Teams is a tool that emphasizes communication, real-time collaboration, app and file sharing, and meetings. This tool is a great way to keep everyone...

Windows users need their computers to do many different things. While the operating system has lots of built-in functionality, sometimes it can’t everything it needs to. Fortunately, there are thousands of utility programs designed to simplify tasks and make work...

Small and mid-sized companies have a tendency to operate under the assumption that hackers target only more extensive operations. There’s a simple logic to that misconception that these criminals instigate cyber breaches that reap the highest possible reward. Nothing...

The FBI and Department of Homeland Security (DHS) have issued a vital ransomware alert for the SamSam ransomware also known as MSIL/Samas.A. The FBI and DHS alert, issued on November 3rd, 2018 describes how hackers armed with SamSam ransomware have targeted multiple...

When you think about the risks to your healthcare business, there are likely a lot of things that come to mind. However, one of the biggest threats to the well-being of a modern-day healthcare business is poor data quality. Data quality is actually a significant...