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On January 22, 2019, The U.S. Department of Homeland Security, DHS, Cybersecurity and Infrastructure Security Agency, CISA, issued an emergency directive. This emergency directive was put into place to address ongoing problems and issues associated with global Domain...

Adding a new name and email address to your list of Microsoft Outlook contacts is pretty simple. There are two different ways you can do it depending on whether you want to add the contact information from an email or just want to create a brand new contact. How to...

What are the Proposed Changes to NC’s Data Breach Laws? North Carolina’s lawmakers will consider legislation first introduced by the Attorney General Josh Stein and Representative Jason Saine. The proposed law would redefine the term “data...

Do you want to have the ability to stay on top of your emails from anywhere without the need to learn a new email system? Then enjoy the convenience of using your Microsoft Office 365 email and calendar directly on your smartphone. The Microsoft Outlook app is...

A major FaceTime bug discovered recently has left Apple device users skittish about yet another privacy concern and forced the tech giant to scramble for a fix for the issue. For users of Macs or iPhones, understanding the FaceTime flaw and knowing how to disable the...

Two subscription-based software programs available from Microsoft are Office 365 and Microsoft 365, both developed for small to medium-sized businesses and even larger companies. There are some similarities and differences between the two to help you decide which one...

HIPAA, an acronym of the Health Insurance Portability and Accountability Act was signed into law by President Bill Clinton back in 1996. Initially, HIPAA has meant to reform the healthcare industry for two reasons. One was to ensure employees that were between jobs...

As technology improves, so does the way professionals use their programming to increase productivity and efficiency. At one time, emails were the preferred communication between colleagues simply because it was the new form of a written message. Over time, people came...

As a business owner, one of your most pressing concerns should be improving the technology that drives your business. There are so many reasons to care about your company’s IT. Here are just a few: Your customers and clients will inevitably want better technology Your...

2018 turned out to be a year of record fines for HIPAA violations. Over $25 million in fines, with the mean fine being just over $2.5 million. Could your medical entity bear that financial burden? Would it suffer irreparable harm from the adverse publicity? And just...

In March 2018, Alabama and South Dakota passed laws mandating data breach notification for its residents. The passage meant all 50 states, the District of Columbia and several U.S. territories now have legal frameworks that require businesses and other entities to...

Use Windows 7? Do you love your Windows 7? Will your need or desire to continue to use Windows 7 surpass this year? If so, you should be aware that in just under one year — January 14, 2020, specifically — Windows 7 Extended Support ends for most users. As...

Do you regularly send sensitive documents via email? If so, you are probably careful to double check that you have included the right recipient; you might even go one step further by adding a read receipt to the email. The next step that you could take when sending...

Microsoft 365 and its suite of office productivity tools, has some new features for 2019. Microsoft 365, formerly Office 365, is the collection of business software for publishing, communication, mail, presentation, and accounting. The suite of programs including...

January 24th is Macintosh Computer Day. On this day we celebrate the innovation, skill and can-do spirit that shaped the future of computing. We recognize the history of Apple. Back in 1984, its creators with Steve Jobs at the helm introduced the first Macintosh...

Ever since Microsoft incorporated as a company in April 1975, it has led the way in releasing innovative computing products for home and business users. From the release of its first operating system to the computer mouse to Microsoft Office, the company has always...

With organizations working increasingly advanced technology into most aspects of their daily operation, it only follows that employees and customers may occasionally need help using those technologies and fixing problems they encounter. Help desks have emerged as the...

Remembered mostly for his “I Have a Dream” speech, Martin Luther King Jr. was a man who fought to end segregation in this country. On this day, we remember someone who devoted their life to achieving racial equality. Martin Luther King Jr. was born in Georgia in 1929....

As much as people hope their business can run like a well-oiled machine, the truth is issues are inevitable. With businesses using an increasing number of technologically advanced tools, many issues experienced in the workplace have to do with the technology itself....

Of the risks your company faces on a regular basis, those associated with your IT department are likely a low concern and priority. The fact is, in today’s world most office professionals are capable of conducting the majority of their own IT work as needed for...

Who Has Been Impacted by Chinese Cyber Attacks? At the beginning of the year, the FBI warned businesses to protect themselves from cyber attacks by foreign entities, saying activity has spiked in the past 18 months. Hewlett Packard and IBM are among the businesses...

Most of us, when asked if we would prefer to pay for something we could theoretically do ourselves, will opt to take care of the task personally – even if it’s not our strong suit, or indeed, if we lack all experience entirely. This is often the case with managed IT...

A shared mailbox in Microsoft Outlook will prove invaluable if your team is collaborating on a project, as they can exchange messages from a central platform. A communal email center is also an asset if your employees are responsible for responding to customer...

You already know what IT stands for: information technology. What you might not know is that most companies have a pretty poor grasp of how best to put IT to work for them. Why? For the simple reason, that too few businesses take the time to consider the best approach...

Your business is at a higher risk for security breaches and data when you don’t utilize a managed IT services company. A managed IT service company is more affordable than you realize. Managed IT service can be priced as a flat monthly fee, a per-user fee or a...

Ask any small or medium-sized business owner and they’ll tell you the same thing: They’re terrified of a data breach. Sure, their fears might not exist on the same plane as, say, a Target or a Wells Fargo, but that doesn’t mean they’re not real and quantifiable. The...

Using Managed Services is really about smartly growing your local business, especially if that business relies on technology to any degree. A Managed Service Provider (MSP) is a third-party contractor that partners with your company to do exactly what its name...

The importance of fully securing Microsoft Office 365 cannot be overstated. Recent statistics show that a hacker attack occurs every 39 seconds. Government agencies and retail, technology and healthcare industries are among the most popular targets, but the truth is...

Making an Ultimate Technology Plan for the New Year Times are changing. Apparently, this is the case considering we’re about to head into 2019. How is your current technology holding up at your company? If you feel like there are certain things that you need to...

Smartphone technology and the internet have made it possible for us to share ideas—and do business—with people all over the world. Learning to use the powerful tools we have at our fingertips more effectively is one of the most significant challenges of our time....

If the frightening headlines about massive data breaches were not warning enough, upwards of 60 percent of all small and mid-sized businesses, reportedly shutter within six months of a systems hack. The leading causes of nefarious systems incursions are reportedly...

Is someone out there pretending to represent your business to make money? Don’t laugh. It happens. Business identity theft is a growing concern for many companies across the US. According to a recent study by Dun & Bradstreet, business identity theft, also...

No one wants to go through the stress of firing anyone, but sometimes you need to let one of your IT techs go. This can leave your company wide open for data breaches. Before starting the off-boarding process of an employee who has access to your entire computer...

Every account you have is protected by a password or a PIN of some kind. A PIN is a personal identification number that is unique to the account it is attached to. In some cases, you are allowed to choose your own PIN. For other accounts, you must use the PIN or...

How Much is Spent Worldwide on IT Costs? Worldwide IT costs in 2018 hit an estimated $3.7 trillion, up 4.3 percent over the prior year, according to the Gartner, Inc. With so much at stake, it’s essential for all companies that utilize IT to consider the pros...

As businesses add more layers of cybersecurity to their arsenals, cybercriminals are finding new ways to attack system, networks and devices. There is a constant stream of emerging threats that can mean trouble for companies of any size. Why Is Data Security a Major...