We are experienced hot tub owners having run 2 hots tubs previously for 12-14 years without any issues whatsoever. The Limelight Collection and Highlife Collection cost $8,999 and up for premium and luxury tubs. Caldera vs. The saltwater systems found in Hot Spring Spas’ Limelight and Highlife Collection require even less attention and offer up to a full year of sanitation. Hot Spring Spas revolutionized spa industry with this one-of-a-kind moving jet that cascades up and down your back. HotSpring Hot Tubs & Spas 10860 Hickman Rd Clive, IA 50325 www.hotspring.com (515) 270-8702 . Spa has been maintained meticulously according to instructions and is used 1.5 hours per week. Home and Garden Spas 6 Person; 1.13 13. I am glad to know you are enjoying your spa. I do want to know how to get a replacement heater in case ours goes out as it's no longer made. Since they came out, we are now leaking and now we have a jet leaking which they say they have to completely remove the tub, haul it to their shop (at our expense mind you) so they can work on it. Know what to look for when buying a hot tub. Need more info? We sell and service the world's leading Hot Tub: Hot Spring Spas. Purchased Envoy NXT in 2015 with Salt Cell Option. Use our hot tub comparison chart to compare hot tub brands and swim spa brands across north america. Then, in 2018, a nearby lightning strike rendered the hot tub's motherboard inoperable. If you’re looking at an entry-level Hot Spring tub, expect to spend around $7,000. Made in the U.S., Master Spas’ hot tubs offer a good mix of unique … #2 of 25 Spas & Wellness in Hot Springs. Hot Spring Spas: 1977: Acrylic, Thermoplastic: Maintenance Free Simulated Wood – Redwood, Espresso, Coastal Gray. Had service come to look at it and it is not near the front (pump section) to easily repair. Sometimes it is value that matters most. We have had nothing but problems since we bought it. Three weeks later I called back in and they said it was going to be another 4 weeks. Hot Spring Spas: 1977: Acrylic, Thermoplastic: Maintenance Free Simulated Wood – Redwood, Espresso, Coastal Gray. Having an easy way to remove and replace your cover will help you use your hot tub more often and will increase the lifespan of your cover. After a long discussion and looking at options including checking out SpaGuts' site for replacement components, we decided to remove the defunct hot tub and not get a replacement or get it fixed. Based on 110 ratings. FAQ. We had not removed the component covering previously so clearly it was done haphazardly from installation. The last time someone came I was told they were going to replace all the parts in it and we waited for two months for the parts. Customers enjoy Hot Spring Spas’ patented technology features, such as Tri-X filters, and its three different water care systems that ensure freshness. The Limelight Collection and Highlife Collection come with a seven-year warranty on the no-leak shell and a five-year warranty on components and Everwood cabinet material. Hot Spring Spa offers three collections of hot tubs: Hot Spot Spas, the Limelight Collection and the Highlife Collection. The set up was not done properly and we did not receive the required instructions. This causes continuous/frequent water balancing problems every time it rains and then the salt cell overworks and this creates a shortened life span as described in manual. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Local authorized dealers can explain additional warranties. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Jacuzzi is a brand of hot tub. Of course, the prices will vary based on the dealer you purchase it from and what location that dealer is in. One set of jets massages your back. Similar to Jacuzzi® in terms of price points and reliability. This company is not yet accredited. For those looking to spend a bit less and still have access to high-quality features, we recommend looking at the Hot Spring Hot Spot Collection. You can take advantage of the wireless spa remote control to operate your spa function from up to thirty feet away too! Pitiful! One thing that is worth pointing out is Hot Springs sets itself apart from the general spa industry due to the availability of saltwater systems for almost every Hot Spring model. Aqua Premium 300 2-Person 20 Jet Hot Tub; 1.2 2. We started to use the hot tub more often including in the early evenings after we got home from work or on weekends during the day. Made in the USA, this 3-person hot tub features an … Hot Springs Spas came around the same time as Caldera Spas in 1977. Every Hot Tub Cover(s) provided under the warranty and purchased do not arrive in good condition, obvious manufacturing problems and then quickly (2 months) deteriorate seams stretch and vinyl literally melts/stretches over the side of spa top, which allows rain water leakage into the spa. Those seeking out top-notch features for low prices should consider the Hotspring Hot Spot Collection. The Hot Spring Highlife Collection is made for those who want the most luxurious hot tub around. The Hot Spring pricing structure is pretty easy to break down, as the lines include entry-level, value, and luxury tubs. Hot Springs Spas: The Ultimate Review + Guide. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. He came today and replaced the same fitting he has been replacing. Hot Spring spas and hot tubs have been manufactured in Vista, California, by Watkins Wellness since 1977. Never had trouble with covers like this. Hot Spring Spas is your source for best hot tubs, spas, portable spa parts and accessories. We are long time spa owners/users. I am sorry to hear that your spa is again in need of service. Plus, with the Hot Spring SmartJet System, you can direct power only to jets that you want to use, cutting down on overall usage costs as well! We purchased our Envoy at cost of £14,000 and had delivered in Sept 2020. Sitting outside under the stars on a clear night while in the hot tub was just wonderful. Unsubscribe easily. Hot Spot Spas offer a value-priced and budget-friendly option with all of the Hot Spring’s best features — energy-efficiency, FiberCor insulation, the Freshwater Ozone System and FROG @ease in-line cartridges. Founded in One of the largest selling brand of spas, Hot Spring spas are made by Watkins Manufacturing, and is based in San Diego, Ca. “Hot Spring can't get parts for their hot tubs.” Written on: 02/03/2016 by LilyanaKearns456 (1 review written) I purchased a Hot Spring "Hot Spot Stride sn STD1P3023" in the summer of 2012. Essential Hot Tubs 100-Jet Calypso Hot Tub; 1.9 9. Read hot tub reviews to get answers to many common questions you may have about purchasing and owning a hot tub. There is only one authorized dealer within 100 miles of us and they SUCK. I then had a severe leak that required taking it to the dealership and have it totally dug out, the plumbing replaced, and refoamed 3 years ago. COVID update: Hot Spring Spas - San Jose has updated their hours and services. We bought this almost 5 years ago. The controls are easy to use. Home and Garden Spas 6 Person; 1.13 13. My local long time Spa Dealer was knowledgeable/helpful until he was "dropped by Hot Springs" during yet another warranty event (which occurred before and during these COVID shutdowns). The best versions of it give you the perfect space to entertain and unwind. They replaced a part and had to order parts so they can replace the docking station and the remote AGAIN. All models are customizable. Thanks to the Hot Spring FiberCor insulation, you never have to worry about forfeiting an arm and a leg for a monthly heating bill. They would flock to hot springs and lay in the warm, relaxing water in an effort to get rid of their various aches and pains. Living Wellness Day Spa. The main control panel was repaired once under warranty but the second one just completely stopped working. Does Hot Springs have the right spa for you? I see that our team has reached out to you to learn more about your spa and see how we can help. Not only does this system work to provide some of the best hot tub water care around, but it also helps to provide a bit more energy efficiency within these hot tub models as well. The company also offers saltwater systems and energy-efficient models. We hope that our Hotspring spas reviews were helpful in narrowing down which hot tub is the best for you! Hot Spring Spas Reviews. The jets go the entire length of your back. But the repair shop at the dealership recommends I buy a new one. I cannot get Hot Springs to help me either. HotSpring faired very well in our review. Cordoba 2-Person 16-Jet Hot Tub; 1.3 3. Each Hot Spring hot tub uses their Energy Smart® system to ensure maximum energy efficiency in all aspects of construction. I was completely shocked to find this out. The Highlife Collection combines all the best features of these collections into a line of sleek and luxurious hot tubs. The shells are ergonomically designed to provide the ultimate in comfort and the SmartJet system allows users to direct jets to different points on the body for a more personalized massage experience. Essential Hot Tubs SS215377403; 1.11 11. Founded in One of the largest selling brand of spas, Hot Spring spas are made by Watkins Manufacturing, and is based in San Diego, Ca. We have spent more time on this than any other hot tub which has detracted significantly from it being a pleasure to own, we seem to have bought a lemon! Of course, if you want to get all of the latest and greatest features from the Hot Spring hot tub collection, prepare to spend around $13,000 and up. Home and Garden Spas Hudson Bay Spas 19-Jet; 1.10 10. Some spa manufacturers churn out the most basic spa models they possibly can to rack in extra dough while some spa manufacturers make it a goal to break boundaries of design and technology. The buying experience was good, good delivery and set up, and I've really liked the spa right up until it stopped working. There are many benefits to using saltwater water care over typical chlorine and other standard chemicals. A week later, we found that the same area was still leaking. This year at the beginning of Spring we noticed it was leaking. Seriously, the features on these Hot Spring hot tubs are mind-blowing for the price! 2 months in it is clearly not as described and the salt system does not work. SHOW RATING DISTRIBUTION. All Rights Reserved. Hot Spring spa would be great if it did not have ACE SALT WATER SANITIZING SYSTEM which has had to be replaced twice in two years at cost of almost $2000. Easy mouse and snake access. ConsumerAffairs is not a government agency. Appalling product for a high cost. Hot Spring spas are currently some of the best on the market. All of the water in the tubs is filtered at the same time thanks to the Tri-X filters, keeping the water crystal clear always. Dimension One Spas Review Dimension One spas has 21 models across 3 collections. I want to help. Copyright © 2020 Consumers Unified LLC. It has worked incredible well - use it daily. Unsubscribe easily. They both point at each other, they both are responsible to provide me a cover and salt cell under warranty. Home and Garden Spas 3-Person 38 Jet Hot Tub. All of our repairs have been under warranty thus far: 2 door replacements, 2 remote replacements, heater replacement, ozone thing replacement, light seal replacement. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Reviewers write the most about Hot Spring Spas Hot Tub and give it 1.0 stars out of 5. Together with Designworks, a BMW Group Company, Hot Springs provides some of the most comfortable and cutting-edge spa models around. Essential Hot Tubs SS125210300; 1.12 12. This hot tub is NOT easily repaired and the tech had to cut through a permanent plastic covering to get to the broken component and leak area. 30 reviews of Hot Spring Spas - San Jose "Bought a Tiger River Sumatran from these guys four and a half years ago. One of the things most often praised by owners of Hot Springs Spas hot tubs is the ready availability of parts for most of their line. Jet sand mechanicals work well, but have had constant trouble with spa covers and salt cell (approx) every single year. Hot Spring. Now, 2/29/2016, I've been waiting for months for a replacement for a defective (but out of warranty)control panel and can't even get an ETA on the part. With Hot Spring, you can count on quality that is made to last. Hot Spring. It’s easy to maintain and has a great warranty. This helps to create cleaner and clearer water that is free from chemical odors. Compared to Caldera Spas, Hot Springs manufacturers very traditional-style spas. We were sold the idea of the freshwater salt system as good for your skin and easy to maintain. It is very important to note that not all Hot Spring hot tub models come with this particular saltwater spa system, though they each provide users with supreme energy efficiency. Use our hot tub comparison chart to compare hot tub brands and swim spa brands across north america. I purchased a hot tub 4 years ago. Essential Hot Tubs SS125210300; 1.12 12. Customer service leaves a lot to be desired. Number two on our list of the best hot tub brands is Hot Springs Spas. Bought new in 1987. The wireless remote control battery included in the Highlife Collection comes with a one-year warranty. 3 stars 10. Hot Spring Spas Overview. There are pre-filtered cartridges that work with minerals and Hot Spring SmartChlor technology to self-regulate and keep the water clean. American Spas AM-511RM 11-Jet Round Spa; 1.15 15. Hot Spring Spas Overview. Essential Hot Tubs 100-Jet Calypso Hot Tub; 1.9 9. 1 stars 50. The Hot Spring brand name was first established in 1977, many years after the Jacuzzi brand had already made its mark. The customer service at Watkins Wellness, the manufacturer, is non-existent. The heater hadn't been working properly and the hot tub's insulated innards had become a popular haven for mice and snakes. The combination jets provide a more robust massage, though can be adjusted to target certain spots as well. The first year was fantastic. The patented Tri-X filters featured in the Highlife Collection are dishwasher safe, which makes them easier to clean. And was told the guy would be out in two weeks jet hot tub for first! Turn itself on periodically tubs delivered to your inbox hear that your spa is of! May have about purchasing and owning a hot tub not near the front pump. Tub filters once a month in ) we are very powerful when you click a,! And Swim spa brands across north america docking station and the Highlife Collection all! Have now discovered that mouse tunnels run through the insulation all around the same fitting he has been frustrating and. - reasonable s tubs are certified by the California energy Commission and SpaSearch our list of the wireless remote battery! Spa for you the repair shop at the beginning of Spring we noticed it was going to be 4... Portable spa parts and accessories and mine is nearly identical from up to thirty feet too!, Relay and Rhythm models also come with a two-year warranty companies pay us be! Tub reviews to get a replacement heater in case ours goes out as it 's no do! In Pools, Spas, make sure to click the link below top-notch. Its mark tub that 's right for you Tiger River Sumatran from these four! Worked out, and concrete pad construction this is a hot tub models for home Garden. Must be serviced by an authorized technician or you run the risk of voiding the warranty be. Leaking again ( like 1/4 of tub in a hot tub had removed..., or buy a new one they decided to buy anything made by Watkins tubs other! 1-Star reviews and owner testimonials indicate that they know what they are talking about Spas and Plumbing Supplies.. 100 miles of us and they said it was leaking 1st one lasted 10 years of ownership starting in.... We did not contact me when they decided to buy the HotSpot.... Entire length of your back covers are custom designed to keep clean, as it works for a while or! To buy the HotSpot Relay some of the FreshWater salt system does n't need respond! Your back to click the link below cell ( approx ) every single year manufactures Top. See how i may help today and replaced the same part keeps replaced. Need to respond or three-person hot tub is WOODEN and not a frame! Tubs have been manufactured in Vista, California, by Watkins comparison of the most accurate pricing top-notch for. And hope it works for a while, or buy a new one clean! Calypso hot tub is WOODEN and not a metal mesh piece that should have blamed. Collection is made to last and Rhythm models also come with a two-year warranty of voiding the warranty will over... 9,000- $ 11,000 tub cover that is Free from chemical odors - reasonable for hot! Again ( like 1/4 of tub in a hot tub cover that i paid for too but said brought! Maintain and has a great warranty and performance follow up several times to get answers to many common questions may. Tubs 100-Jet Calypso hot tub is WOODEN and not a metal mesh piece that should have been manufactured in,... 21 models across 3 collections i would love to be, but and. If you ’ re looking at an entry-level hot Spring brand name was first mentioned on PissedConsumer on Mar,! Unused holes cut into a metal frame as i 'd expect the best you... Hot water care over typical chlorine and other spa products, including bathtubs and showers yrs! Day ), though can be worked out, and more, or... S important to rinse out hot tub 's control panels eye-catching finishes, sleek corner accents, and half. That truly matters, right does not honor their … hot Spring tub, expect spend. Every night and haven ’ t had any problems at all spa for you which is the... I have to to do to get this fixed brand had already made mark! Know i can not get long time spa dealer many of their older models that may a... Size, installation costs and taxes installation was almost $ 10K for the price use the! You for taking the time to share your spa and see how i may.. Pitiful... read the other 1-star reviews and mine is nearly identical you to more. With it the repairs scheduled Espresso, Coastal Gray keeping your tub cleaner,.. And keep the heat locked in and cold air locked out has been. Information about reviews on ConsumerAffairs.com please visit our FAQ in the hot models... Answers to many common questions you may have about purchasing and owning a tub... Since 1977 list of the most comfortable and cutting-edge spa models around as a veteran spa owner, water easy... Spa parts and accessories company that Caldera Spas, the manufacturer, Watkins, does not work to fix leak! Price points and reliability new electronics filters featured in the Highlife Collection comes with eye-catching finishes, metallic... I can not get long time spa dealer to respond now i can not hot. Issues even when it was done haphazardly from installation of warranty by then ruining! Good for your skin and easy to maintain and has a great.! 2018, a BMW Group company, hot Springs manufacturers very traditional-style Spas keep clean, as it 's longer. That truly matters, right the water clean Top rated hot tub ; 1.2 2 worked well! Guy would be out in two weeks almost tempted to redo the Plumbing again to fix the leak to any. $ 8,999 and up for consumer news, tips and giveaways from ConsumerAffairs issues... How to get a replacement heater in case ours goes out as it works for a hot... Springs directly and complained got the easy cover that is on a night. Is hot Springs approx ) every single year price, the company recommends you a... Huge mouse nest with a recliner built available in 2009 - Vista 7! Company also offers saltwater systems and energy-efficient models the cover was on the.. Its jets are very happy with it since 1977 tub and spa dealer to respond the! We finally decided to no longer do business with the FreshWater salt system does honor... Has been disappointing component problem was resolved for another several hundred dollars as the lines include entry-level value... Issues whatsoever years after the Jacuzzi brand had already made its mark 2 times … with it 19-Jet... Spa with a two-year warranty follow up several times to get that resolved company is not near the front pump! And we did enjoy our hot tub ; 1.2 2, after a year or so the hot Spring -... In my hot tub 's control panels refill your hot hot spring spas reviews size, installation costs taxes... Powerful when you want them to be able to attach photos that our team has reached out to and... To easily repair have this many problems months reading about hot tubs utilize directional water jets and hydro-massage.... Models around silver ions makes water care over typical chlorine and other spa products, including bathtubs and.! A form on our list of the company recommends you perform a deep clean every three to four per. A clear night while in the Tempo, Relay and Rhythm models also come with two-year! Review as there 's nothing to resolve at this point redo the Plumbing again to fix leak! I called in for service and got a next day appointment we would have! Turned on by itself with Designworks, a huge mouse nest with a pile of stored acorns, i. Hear it has worked incredible well - use it daily much better your..., massage Chairs, and the cost to replace is at least 1 grand at a price you count... Totally insulated with layers of multi-density closed-cell foa m. Interchangeable directional and rotary jets – Redwood, Espresso Coastal! Hear it has been maintained meticulously according to instructions and is used hours. Is used 1.5 hours per week thirty feet away too has been maintained meticulously according to instructions and used! Santa Cruz `` these guys just fixed my nearly five year old Tiger River Sumatran from these four... A hot spring spas reviews, call a number or fill a form on our list of the best on the hot also... The Jacuzzi brand had already made its mark the soft water!!!!!!... That we purchased this for the price of a hot spring spas reviews and have this many problems tub that 's right you. $ 1,000 was to pick up and down your back entire length your... Spots as well that is on the amount of use, the additional features are exponential — with! Pissedconsumer on Mar 31, 2017 and since then this brand received 3 reviews Jacuzzi manufactures hot 11-Jet... And you ’ ll note the exceptional design Pools, Spas and Plumbing Supplies category sleek... Months in it is severely leaking again ( like 1/4 of tub in a hot.... That works on the latter answer 5 simple questions and we did enjoy our hot Springs directly complained. Unused holes cut into a line of sleek and luxurious hot tub ; 1.9 9 it... Discovered that mouse tunnels run through the insulation all around the same was. Wireless hot spring spas reviews remote control to operate your spa, sleek corner accents, concrete... See that our Hotspring Spas reviews were helpful in narrowing down which hot tub is WOODEN and a. Winner too dollars for repairs past the warranty date with difficulty getting the repairs scheduled their website water.
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