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When the test is complete, click Done on your Apple TV or iPhone. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. ayrtonoc, User profile for user: Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Google discontinued the Chromecast Audio and Chromecast Ultra. Same for me! Those affected can try it as a potential workaround and see if it helps. Before its debut on Roku and Fire TV . Your device will automatically restart while installing the updates. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Buy, install, and forget about it. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. I had exactly the same issue. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. I have an LG CX model and work in the AV industry. Interestingly, movie previews are apparently unaffected by the issue. 78. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Want to know more about us? But recent updates to the Plex app are likely to be the culprit on other platforms. Works great for years. Hope this helps. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Frustrating indeed. AppleInsider is one of the few truly independent online publications left. This thread leaves me to believe its not just my tv. My device is set to auto update and is current. Oct 5, 2021 6:16 AM in response to dangregory. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Is there a workaround to fix this? PLEASE FIX ASAP! The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. any proposed solutions on the community forums. This problem has been present for months but has gotten significantly worse recently. Oct 7, 2021 7:41 PM in response to dangregory. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Blackbeard456, User profile for user: PS. Source. Refunds. Brand names used in our stories are trademarks of respective companies. Only from Apple TVs to either of my receivers am I having this problem. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. Prior to tvOS15 this worked very well. sync is much better when using airplay but still not 100% perfect. May 1, 2021 8:39 PM in response to JoppeA. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Cookie Notice On Apple TV: Click on the Settings app on the Home screen. Oct 6, 2021 7:15 PM in response to dfried1. The audio loss seems to mostly impact more recent video files, but also some older ones. Any idea what the problem might be. ask a new question. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. Happening to me too across multiple apps including Apple TV+. ArnoldL51, call dfried1, User profile for user: The result is oversaturated colors that give skin tones and hair a seemingly This doesnt correct itself until I restart the Apple TV. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Delighted to have just upgraded my home cinema after about 14 years. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. I did notice that by using passthrough the lip sync returned. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! Play around with the value till the audio and video line up perfectly. Aug 12, 2021 4:25 PM in response to Ccastle84. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. This website uses the TMDb API but is not endorsed or certified by TMDb. Audio still out of sync from ATV to home pods. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. the audio from the show or video doesnt work. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Seems the audio sync issue is new since TVOS 14.4 updated to TVOS 14.5 and currently 14.6. Very disapointing. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. It may not display this or other websites correctly. This site contains user submitted content, comments and opinions and is for informational purposes An artist who likes to sing and play the guitar. Apr 30, 2021 7:08 AM in response to ashtv. Please help! How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. (Source 1, 2, 3, 4, 5) Both devices must be on the same home network and signed into the same Apple ID. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Andy Epprecht, User profile for user: It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. To start the conversation again, simply And this fix only lasts basically one day. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Id say the issue started about 2 months ago. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Please help. Please investigate the root cause. The test itself doesn't require further interaction. I have the same problem when trying to sync my Sonos speakers. Benfeever, User profile for user: Sometimes it takes a couple of tries. Get the best of iMore in your inbox, every day! omissions and conduct of any third parties in connection with or related to your use of the site. Please refresh the page and try again. Oct 8, 2021 11:21 PM in response to ayrtonoc. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Bigus_Phillus, User profile for user: We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Apr 30, 2021 12:34 PM in response to DougCG. To start the conversation again, simply dangregory, User profile for user: This is really blowing movie nights by the way. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? You can't hear the test tone when airpods are connected. My device is set to auto update and is current. The TvOS 15.1 does not fix the problem. Copyright 2000-2023 M2N Limited E. & O.E. The No. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Note: This issue applies to some TV models released in 2019 or later. frame matching etc. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. AppleInsider may earn an affiliate commission on purchases made through links on our site. provided; every potential issue may involve several factors not detailed in the conversations Fix? There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. Since Apple has not made any comments so far, it is unclear whether the tech giant even considered it as a problem or not. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. There is an option for sync in the settings for Bluetooth or Airplay .. wonder if that helps the airplay issues ? When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. ask a new question. All postings and use of the content on this site are subject to the. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Really hope 14.5.1 fixes this. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. However, plays fine on the actual server. 1 Home Entertainment Tech Resource. This doesn't look like a fluke. tvOS 14. I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. It was never a problem with my old AirPods. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. Apple disclaims any and all liability for the acts, Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Apple TV is way more stable. Hyper's new hub aims to be just what you need. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. wouterdam, User profile for user: That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. YouTube TV audio is out of sync with video. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Apple TV 4K, Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. I have tested with them and it's still not a problem. I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. If not, then update the HomePods to 14.5 as well. I just updated my Apple TV 4K and this same thing started happening to me today. Reboot the wifi router as well. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). SpWargo, call Although if you reset the Apple TV you would have installed the latest versions of other apps. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. It either starts buffering, loses sync with the audio track or loses audio altogether. Bryantrichar, User profile for user: The problem happens multiple times on every episode I play, currently NCIS. Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. If I pause and immediately play it is resynced. Experiencing same issue with all live services. only. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Visit our corporate site (opens in new tab). For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. (I've tried disabling this, but no change in the sync issues). I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. It NEVER did this in any earlier OS. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. It either starts buffering, loses sync with the audio track or loses audio altogether. The HomePods may have updated also, if you had them enabled to automatically update. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. Been having this exact same problem with my AppleTV 4K and two homepods. Oct 3, 2021 11:40 AM in response to aigars16. Also a photographer when in the mood. company number 03997482, registered in England and Wales. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. A writer who usually finds himself on the other side of the spectrum. Agree, sync calibration seems to make it worse than if you didnt do it. All of my devices are running 16.1 and everything is on the same Wi-Fi network. I have similar problem. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! I have Dolby enabled incl. It makes things basically unwatchable. Audio is out of sync from video and delay increases over time. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Also every 10 mins or so there's some sort of static issue. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. Although it must be noted that no official ETA has been shared for the time being. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. User profile for user: During this time, Apple could change the process or remove the tool from a future beta version. Apr 28, 2021 8:35 AM in response to ashtv. Rcxecutioner, User profile for user: For more information, please see our By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. I reset everything from scratch. frame matching etc. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Apple may provide or recommend responses as a possible solution based on the information #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. Any other ideas? Apple TV 4K, Some viewers also experience choppy audio and video during playback on the app. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. I think that timing protocol (PTP) that use Airplay2 for multiroom is used also for lip sync in 15.0 on AppleTV. Dear Apple, i've done half of the job for free, now it's your turn to fix the issue. Fix it today, iMessage Not Working iOS 12? David Camps-Campins1, User profile for user: AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. omissions and conduct of any third parties in connection with or related to your use of the site. My issues are with hard wired speakers fed via hdmi and not on all streams. Under Calibration, click Wireless Audio Sync. The Tom Hanks WWII movie . tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. However, Apple TV set-top owners have suffered similar problems in third-party apps. omissions and conduct of any third parties in connection with or related to your use of the site. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. I am available to assist in any troubleshooting. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Complete mess. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. Notably, some Nvidia Shield TV users are also facing this issue. The Plex audio sync problems has happened before with the Ultra. You are using an out of date browser. The lag seems to be a few ms, just enough to be annoying and create an echo. On my brand new Apple TV 4 K i tried to watch HAYU tv. Makes viewing intolerable. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. DocMultimedia, call Apple may provide or recommend responses as a possible solution based on the information Sep 30, 2021 3:56 PM in response to David Camps-Campins1. :(. Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. It skips and the audio gout awry within 10 seconds and never catches back up. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. If anything changes, we'll update this post. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Reassures me I'm not loosing anything by using ARC. One HomePod mini, AppleTV 4K. If you depend on your devices, wait for the final release. iMore is part of Future US Inc, an international media group and leading digital publisher. Sep 29, 2021 8:21 PM in response to aigars16. Rebooted the router. 1-800-MY-APPLE, or, Sales and ayrtonoc, User profile for user: I've just reinitialized the ATV yesterday with no luck. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. This has been happening to me too except also with TV+ and iTunes. Oct 8, 2021 6:36 PM in response to Ccastle84. The feature is baked into the latest iOS 13 developer beta. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. phillyknight, User profile for user: Privacy Policy. Thank you for signing up to iMore. Recalibration does nothing. Samsung has released its answer to the iPhone 14 Pro and other smartphones. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Reddit and its partners use cookies and similar technologies to provide you with a better experience. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Set audio to "Best Quality Available". Im not sure why this has occurred especially given the cost of two homepods. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box.