6.3 Allocation of Risk. My ticket is for UFC fight night Singapore Section Level 300, Row:, 1ticket. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. Can I pick up my tickets instead of having them shipped? You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. money was still taken out! yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. To sell tickets, a Seller lists the tickets in the Site database. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. I was told on your website that the fees are made clear but they were definitely not. 13th June 2017 - email received to say I was being refunded What is the viagogo complaint handling process? By Posted cordelia movie spoilers In the term oxidizing means whmis. All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. viagogo - Buy & Sell Concert, Sport & Theater Tickets If You do not qualify, do not use the Services. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. ComplaintsBoard.com is a leading complaint resolution website on the Internet. the price it is sold for on the primary market). 2.16 Season Cards. We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). What are the viagogo Terms and Conditions? Viagogo cancelled my sale and wants me to pay a fee viagogo charge for cancelling sale. This will surely increase the credibility of your complaint. 2.14 Substituted Seat Locations. . So; I went on the hunt again, and found some more decent(ish) tickets for the extortionate price of 500.44 ([protected]) with an absolutely absurd bookin fee, but again, I'm not here about the price, I'm here because, as you can probably guess, early this morning I received another email informing me that the purchase had AGAIN been cancelled. I would like a reply to this email I know I have a 1 in 4 chance of receiving one. After check out the price all the sudden had gone upto100. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. We may investigate complaints and violations of our policies. 7.5 Miscellaneous. How does Complain.biz work. In Eastnor castle, not specified as outdoor. I'm confused. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). This comment was posted by a verified customer. Editor, Marcus Herbert. 3.1 Accurate Descriptions. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. Why can't I see my order or sale in my account? If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. After reading a lot of negative reviews, I had second thoughts. 2.7 Making an Offer. 13th June 2017 - made a call to the customer service and was told to email When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Can I buy tickets that are personalised with someone else's name on them? 1.1 Introduction. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. Wendy Martin, I have tried to sell a concert ticket with them. 2.10 Collecting Payment. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. You tried to sell the tickets, a buyer agreed to buy the tickets and then you pulled out "due to unforeseen circumstances"?? Thank you for using viagogo! 6.7 Third Party Information. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. I'm from singapore and my number is +65 [protected]. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. I'm Travelling - where and when will I receive my tickets? viagogo AG is registered in Switzerland, Company No. What are the viagogo Terms and Conditions? Note that Your payment may be withheld if you violate this clause. They were selling 3 lots of tickets all showing where you could be seated in the O2. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. This is so we can promote the sale of tickets and items that You list for sale. Share your photos and videos with others to prove the truth of your words. Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. Tickets may be substituted with comparable or better seat locations without the Buyers approval. 2.8 Notification. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. This has had a financial cost due to interest of 360 held for 8 months, pre-paid specialist transport and staffing of which I cannot recieved a refund as less than 48hrs notice. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. Claim it and get a lot of features. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. 7.1 Ownership of Intellectual Property. 2.6 Pricing Formats. hempcrete australia cost viagogo charge for cancelling sale. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. shawn mendes tickets order no [protected]. Seriously people need to take responsibility for themselves. I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. I have contacted customer service more than a dozen times without specific answers. You warrant that you are over 18 years old and have the legal capacity to make the transaction. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Is this your company? It depends what the tickets are for and whether 50 per ticket is feasible. Email [protected]@gmail.com 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated viagogo charge for cancelling sale - oviedoclean.org In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. viagogo charge for cancelling sale - holo3-rv.com I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. Submit a complaint and get your issue resolved. To post a ticket for sale on viagogo You must first register with the Site. Sellers: once your tickets have sold, viagogo charges a service fee. 16/06/2022 . 5.4 Making Adjustments. by Ethan More 2 months ago. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Sellers should use our automated online confirmation process. We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. It states that if an event organiser offers tickets to . Kind regards 2.7 Payment Authorization. I ordered tickets for 18/6/17 for the above concert. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? And their reply was investigations will be done. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. Tag: viagogo charge for cancelling sale - reanything.com We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. 6.11 Permitted use. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. mrs browns boys show tickets - no tickets. Piggyback tickets may not be sold in the same listing. At no time do We provide the Buyer's payment information to the Seller. 5.3 Disclosure of Information. viagogo charge for cancelling sale. viagogo charge for cancelling sale - emhea.com Especially for a more obscure event where they dont have huge turnover of tickets. 2.6 Making an Offer. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. To sell tickets, a Seller lists the tickets in the Site database. 23rd May 2017 - tickets are available to download To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. Ticketing site Viagogo will have to sell all of StubHub's business outside North America to satisfy competition concerns. Note that this is separate from any Tax viagogo is required to charge on its fees. Why do my tickets have someone elses name on them? viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. You may only use the Services if You can legally enter into and form binding contracts. 6.10 Notices. As I was told to send them to u asap so they'd have 'maximum selling time' How do I find tickets I've already downloaded? If tickets are not consecutive, then the Seller must create a separate listing. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? Our street address is 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. I wouldn't think it could be that improbable to query this as they have all the data available for them. Look forward to your response . If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to contact Contact Us to report the issue. I have received no contact re the rearranged date of the June event. Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. 1.1 Introduction. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We will not allow You to buy or sell tickets before You have registered with Us. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. To post a ticket for sale on viagogo You must first register with the Site. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. 6.1 No Warranty. You will need a username and password to access the Site and use the Services. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Viagogo won't cancel my purchase - MoneySavingExpert Forum No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. Copyright (c) 2006-2023, viagogo AG. Viagogo says I've been paid but the bank transfer never took place. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. We will also add sales or value added tax on our fees as applicable. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. 4.1 Double Posting and Removal of Tickets. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. 3.1 Accurate Descriptions. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. We will also add VAT on our fees as applicable. To be a member of this Site, You must agree to accept the terms in this Agreement. ; . viagogo charge for cancelling sale. As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. My event is cancelled or postponed - What do I do? Ring me or give me a real number to call viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. Including any such items constitutes a material breach of these terms and conditions. I also don't have my tickets either! 3.3 Laws and Regulations. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. 5.2 Violations, Termination and Suspension. By using our Site, You agree to accept this Agreement. This is misrepresentation. 7.3 Additional Policies. 7.3 Additional Policies. The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. 6.10 Notices. 6.6 No Agency. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 2.15 Claims under the viagogo Guarantee. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; Occasionally there may be reasons why the tickets can't be re-listed but it's usually because the event date is too near to allow secure delivery or upload to the buyer. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. How do I change the email address on my account? In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. Viagogo either paid a higher price for the replacement tickets or have charged you the full cost of finding the replacement fees without giving you adequate credit for what they received from the buyer. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? Sports. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. When listing seated tickets, all tickets in the same listing must be consecutive seats. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? Event dates, times, venues and subject matter, which are listed on the ticket, may change. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. 2.3 Username and Password. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost incurred as a result of the order not being fulfilled. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. We will also add sales or value added tax on our fees as applicable. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. so my next question is how are they going to know if the buyer successfully gains entry. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 2.10 Collecting Payment. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. If you are not the intended recipient, please delete the message, attachments, and notify the sender. HAND Children are the Future. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . Hi i am very annoyed and feel very let down by your team. There are still plenty of tickets available on the official site. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Login . 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts Consequently I now have the tickets to find I paid 349 for 2x tickets with a face value of 75 each. I am disgusted that tickets were sold when they were not there to sell plus not being informed and no tickets or even refund to purchase more tickets. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. You may find other users information to be offensive, harmful, inaccurate, or deceptive. Since the email said I had 48 hours to confirm the order I did not think I would need to post them today. 6.11 Permitted use. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. viagogo allows individuals to sell unwanted tickets on its platform. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. So why is it my responsibility that the buyer must go to the event having bought the tickets? 1.2 Ticketing Exchange. 2.18 Merchant Description. If you can't find your event, you can tell us about it here and we'll add it to our website If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Hello Note: this address is not the Customer Service address. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money.
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