Starbucks supports sustainable programs that meet these communities’ specific needs. To ship to a military address, be sure you select a Military Match product to ensure that we double your order at no additional cost. Expect More Than Coffee We are passionate purveyors of coffee and everything else that goes with a rewarding coffeehouse experience. Auto-Delivery is a convenient way for you to have your favorite coffee delivered fresh to your door without having to remember to shop for it when your cup runs low! A Different Kind of Company. Simply add hot water to your freshly ground beans, let it steep, and press down gently on the plunger. Remove filter packs when steeping is complete and add 3 cups of filtered water. Once you have reviewed all of the items in your SHOPPING CART and are ready to proceed to checkout, select the "Check Out Now" button located underneath the estimated total. We stand by our 100% satisfaction guarantee. There are plenty of different KPIs you can use to measure customer service and the success of your business’s customer service strategy. Collaborating on projects that support social investments in coffee-, tea- and cocoa-producing communities. To make changes to your delivery frequency, coffee selection, quantity or shipping address, just go to MY ACCOUNT and log in using your current e-mail address and password. Customer Service; Find a Store; Navigation. To repeat an order, please log-in through MY ACCOUNT page. We are committed to delivering the highest quality products and superior service to our customers. Community® Cold Brew Coffee delivers a deliciously rich and bold taste with less acidity and a stronger flavor than brewed coffee. © Community Coffee Company. There is no obligation and you may cancel your order if you are not satisfied for any reason. Stop by our AUTO-DELIVERY page to sign-up today and receive 20% off plus free shipping on $45 or more. 800-884-5282 • customerservice@communitycoffee.com • 3332 Partridge Lane, Building A, Baton Rouge, LA 70809. Mix one-part cold brew concentrate to four parts milk or water. Bringing people together, inspiring change and making a difference in people's lives – it's all part of being a good neighbour. Because they know they can count on genuine service, an inviting atmosphere and a superb cup of expertly roasted and richly brewed coffee every time. John Smith, Unit 2340 Box 132, APO AE 09350, Incorrect – SGT. We currently accept Visa, MasterCard, Discover, American Express, PayPal and Apple Pay for online payment. Alternatively, you can reach our Customer Services team by submitting a query through our contact form. Job Description: Lead Customer Care Representative . Customer service skills are traits and practices that equip you to address customer needs and foster a positive experience. To change or remove an individual item in your cart, update the quantity box to the appropriate number or 0 to delete and then select the "Update" button. Bottled Iced Coffee. Learn more about choosing the right brewing method for you. Starbucks continues to grow and think of new ways to serve more than just piping hot coffee and delicious lattes to their patrons, and for that, your business can learn many important lessons. If you place an order for a product that was incorrectly priced, we will cancel your order and credit you for any charges. In the event that we inadvertently ship an order based on a pricing error, we will issue a revised invoice to you for the correct price and contact you to obtain your authorization for the additional charge, or assist you with return of the product. Despite this, U.S. companies lose $62 billion a year due to poor customer service. For all APO/FPO addresses and military bases, please allow at least 30 business days for your order to arrive. Starbucks Foundation. Select United States as the country and enter the Zip/Postal Code. Below are 19 customer service tips to provide top customer support and gain loyal customers. We are committed to protecting your privacy online. Yes, an Auto-Delivery is a wonderful gift that provides recipients continuous enjoyment. Also, a coarser ground coffee is preferred for this method to prevent over extraction. • Flexible, competitive solutions tailored for your team’s preferences. Update the applicable account information and select the "Save Details" button at the bottom of the page. Learn about our unique coffees and espresso drinks today. Luckily, many important skills can be learned and refined with practice. A customer should adjust the amount of coffee to water based on taste preference. That alone should be enough to encourage you to improve your customer experience. We recommend using 2 tablespoons of coffee to 6 ounces of water. Community Coffee Company is not liable for pricing errors. Social Media Community As part of our commitment to assist you, our Guest Relations Team continues to be available. In general, customer service skills rely heavily on problem-solving and communication.Customer service is often considered a “soft skill,” including traits like active listening and reading both verbal and nonverbal cues. Use of cookies founded in 1919 in Baton Rouge, LA 70809 people lives. The rich coffee flavor it difficult to say exactly how many cups a bag will brew Bank been! The metal screen filter within the press allows for an increased number of dissolved solids therefore! And fulfill their dreams during and after a purchase but how you train is too... 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